Automated GlossGenius New-Client Welcomes
When a first-time client is added in GlossGenius, WebRun reads their profile and first service, drafts a warm welcome and gentle rebooking nudge in Gmail, leaves it unsent for the front desk, and posts your team a Slack heads-up so the new client gets invited back while the visit is fresh.
How do I welcome new salon clients and get them to rebook?
When a new client is added in GlossGenius, WebRun reads their profile, first service, and stylist, then drafts a warm welcome and gentle rebooking nudge in Gmail. It leaves the draft unsent for the front desk and posts your team a Slack heads-up, so first-time clients get invited back while their visit is still fresh.
- Every first-timer gets a welcome drafted the day they are added
- The rebooking nudge lands while the first visit is still fresh
- More first-time clients book a second appointment and become regulars
Built for salon owners · independent stylists · spa managers · front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
glossgenius.comin a real browser with your saved login - no setup, no API keys. -
1
GlossGenius - read the new client profile
glossgenius.com
WebRun opens GlossGenius to read the new client's profile. - Open GlossGenius and open the newly added client's profile
- Read their first service, the stylist they saw, and any notes on the visit
- Confirm they are a genuine first-timer, not a returning client re-added
Done when The new client's first service and stylist have been captured from their profile.
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2
Gmail - draft welcome and rebook nudge
gmail.com
WebRun drafts a welcome and rebooking nudge and leaves it unsent. - Draft a warm welcome thanking the client for their first visit and naming the service they had
- Add a gentle nudge to rebook for the next visit, mentioning their stylist where it fits
- Save the message as a draft and leave it unsent for the front desk to review
Done when A welcome and rebooking draft is ready in Gmail for the new client.
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3
Slack - flag the new client to the team
slack.com
WebRun posts a new-client heads-up to Slack. - Post your team a heads-up that a new client was added with their first service and stylist
- Note that the welcome draft is waiting in Gmail for a quick review and send
- Suggest a follow-up window so the rebooking nudge goes out while the visit is fresh
Done when Your team has been notified about the new client in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email new clients on its own?
No. WebRun only drafts the welcome and rebooking message in Gmail and leaves it unsent. Your front desk reads the draft and clicks send, so no new client is contacted without a person approving the wording first.
How does it know a client is brand new?
It triggers when a client is added in GlossGenius and reads their profile to confirm it is a genuine first visit, not a returning client re-entered. Only true first-timers get a welcome draft.
Can it sound like our salon and not a template?
Yes. Give WebRun a sample welcome or a few notes on tone and it drafts each message in your salon's voice, naming the client's first service and their stylist so it reads personal, not generic.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.