Automated Return Volume Spike Alerts from ReverseLogix
Every morning, WebRun opens ReverseLogix, reads the count of returns in transit and pending receipt for the next 7 days, compares it to the capacity figure in your Google Sheet, and sends a Telegram alert to your ops lead if volume is heading toward a threshold.
How do I automatically get alerted when return volume is about to exceed warehouse capacity?
WebRun reads the 7-day return volume forecast from ReverseLogix each morning, compares it to your warehouse capacity in Google Sheets, and sends a Telegram alert to the ops lead on any day projected to exceed the threshold. Teams get at least a week's notice before a return wave arrives, making staffing adjustments possible instead of reactive.
- Ops lead gets at least 7 days notice before a return wave hits the warehouse
- Staffing and space decisions are proactive instead of reactive
- All-clear messages confirm normal volume on quiet days so the team is never guessing
Built for warehouse operations managers · reverse logistics planners · 3PL facility managers · e-commerce operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.reverselogix.comin a real browser with your saved login - no setup, no API keys. -
1
ReverseLogix - read in-transit and forecast return volume
WebRun opens ReverseLogix to read in-transit and forecast return volume. - Open ReverseLogix and check the returns-in-transit queue and any RMAs with expected arrival in the next 7 days
- Count the total units inbound and note any unusually high-volume days
- Identify which SKUs or categories make up the spike
Done when Inbound return volume for the next 7 days is counted by day and SKU category.
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2
Google Sheets - compare to warehouse capacity
WebRun opens Google Sheets to compare to warehouse capacity. - Open the warehouse capacity planning sheet
- Read the current daily capacity figure for the returns processing area
- Calculate which days in the forecast window exceed 80% (warning) or 100% (critical) capacity
Done when Days at warning or critical capacity are identified from the 7-day forecast.
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3
Telegram - alert ops lead if threshold is approaching
WebRun opens Telegram to alert ops lead if threshold is approaching. - Send the ops lead a Telegram message if any day in the next 7 days is projected to exceed the warning threshold
- Include the peak day, expected unit count, and the primary SKU categories driving volume
- Send a clear message if the coming week is within normal capacity
Done when Ops lead is alerted to any volume spike or receives a brief all-clear.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it adjust staffing or redirect returns on its own?
No. WebRun alerts the ops lead to the approaching spike. Staffing decisions and any rerouting of inbound returns stay with your team.
How accurate is the 7-day return volume forecast?
It reads confirmed RMAs with scheduled arrival dates and in-transit returns in ReverseLogix. It is not a statistical model; it reflects actual returns already in the pipeline.
Can I set different thresholds for different days of the week?
Yes. Set day-specific capacity figures in the Google Sheet and WebRun will compare each forecast day against its own threshold. This handles reduced staffing on Fridays or Mondays, for example.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.