Track every recalled unit from customer return to final disposition
Every morning during an active recall, WebRun opens ReverseLogix, counts recall-tagged returns received and processed since yesterday, logs each unit and its serial number to Google Sheets, and posts the updated recovery rate to your Slack recall-response channel.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically track product recall recovery rates from returned units?
WebRun monitors ReverseLogix daily for recall-tagged returns, logs each recovered unit with its serial number and disposition to Google Sheets, and posts the updated recovery rate to Slack. Recall teams see progress in real time without manually cross-referencing the returns platform and a spreadsheet.
- Recall recovery rate is updated and visible every morning without manual spreadsheet work
- Every recalled unit is logged with its serial number for regulatory traceability
- Teams are alerted immediately when recovery falls below target
Built for recall response teams · quality and compliance managers · consumer electronics brands · automotive parts distributors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.reverselogix.comin a real browser with your saved login - no setup, no API keys. -
1
ReverseLogix - count recall-tagged returns
reverselogix.com How to Automate ReverseLogix
WebRun opens ReverseLogix to count recall-tagged returns. - Open ReverseLogix and filter the Returns Processing queue by the active recall tag or campaign
- Pull every new recall return received since the last run, capturing serial number, customer, receipt date, and disposition status
- Calculate total units received to date versus the recall population target
Done when All recall returns from the past 24 hours are captured with serial numbers and disposition status.
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2
Google Sheets - log unit and serial number
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log unit and serial number. - Open the recall recovery log sheet
- Append one row per new unit with serial number, customer ID, receipt date, and current disposition
- Update the summary tab with today's cumulative received count and recovery rate percentage
Done when The recall log reflects all units received to date and the summary tab shows the current recovery rate.
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3
Slack - post recovery rate update
slack.com How to Automate Slack
WebRun opens Slack to post recovery rate update. - Post a daily update to the recall-response channel with units received today, cumulative total, and recovery rate
- Flag if the recovery rate is below your target threshold
Done when The recall team has the day's recovery update in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers to prompt them to return the recalled product?
No. WebRun tracks incoming returns and reports recovery progress. Any outreach to customers about the recall must be drafted by your team and approved before sending.
Can it track multiple concurrent recalls?
Yes. Set up one WebRun run per recall campaign, each pointing at its own tag in ReverseLogix and its own sheet tab, so recall recovery rates stay separate.
What if no units arrive on a given day?
WebRun posts a brief Slack note confirming zero new returns were received so the team knows the run completed and is not waiting on a report that never comes.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.