Automated Restoration Review Request Emails
Every morning, WebRun opens Encircle and finds jobs that were marked complete in the last 24 hours. For each closed job, it drafts a warm, personal review-request email to the homeowner and posts your office manager a Slack list of drafts waiting for one-click review and send.
How do I automatically ask for reviews after a restoration job is complete?
WebRun checks Encircle every morning for jobs marked complete in the last 24 hours and drafts a warm, personal review-request email for each homeowner. The drafts land in Gmail and a Slack message prompts your office manager to approve and send while the experience is still fresh, maximizing the chance of a five-star response.
- Every closed job generates a review request draft within hours, while the experience is fresh
- Office managers approve a Slack list instead of manually tracking which jobs need a review ask
- Jobs with difficult outcomes can be handled differently before any request goes out
Built for restoration company office managers · water damage project managers · fire and mold restoration businesses · restoration marketing teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.getencircle.comin a real browser with your saved login - no setup, no API keys. -
1
Encircle - find jobs closed in last 24 hours
getencircle.com
WebRun opens Encircle to find jobs closed in last 24 hours. - Open Encircle and filter jobs to those marked complete in the last 24 hours
- Capture the homeowner name, email address, job address, and project manager for each closed job
- Skip any job that already had a review request sent
Done when Every job closed in the last 24 hours is listed with homeowner contact details.
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2
Gmail - draft review request email
gmail.com
WebRun opens Gmail to draft review request email. - Draft a warm, personal review-request email for each closed job homeowner
- Mention the job address and express genuine thanks for trusting the team
- Include a direct link to your Google review page and save as a draft for manager review - do not send automatically
Done when A Gmail draft review request exists for every job closed in the last 24 hours.
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3
Slack - alert office manager to review drafts
slack.com
WebRun opens Slack to alert office manager to review drafts. - Post a summary to the office-manager Slack channel listing every draft review request waiting for approval
- Include the homeowner name and job address for each draft
- Note that drafts should be sent within 24 hours of job close for the best response rate
Done when Office manager has a Slack list of all review request drafts ready for same-day approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email homeowners for a review without someone approving first?
No. Every review request is saved as a Gmail draft. Your office manager reviews and sends each one, ensuring the message is appropriate before it reaches the homeowner.
Can I customize the review-request message?
Yes. Provide WebRun with your preferred tone and any specific phrases and it will match your voice in every draft.
What if a job had a complaint or an unresolved issue at close?
Your manager reviews every draft before it is sent, so any job where the customer experience was difficult can be handled differently rather than automatically receiving a review request.
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