Automated Overdue Rental Return Reminders
Every morning, WebRun opens EZRentOut, finds all orders past their return date, drafts a polite overdue reminder for each renter in Gmail, and posts your team a Slack list of what is still out and how many days late.
How do I automatically follow up on overdue equipment rentals?
WebRun opens EZRentOut every morning, finds every order past its return date, and drafts a polite reminder in Gmail for each renter. It then posts your team a ranked Slack list of what is still out and how many days late, so overdue gear gets chased before it becomes a loss.
- Overdue gear gets a reminder drafted before the day starts
- Staff see a ranked recovery list in Slack every morning
- Returned equipment is skipped automatically from live order status
Built for equipment rental businesses · party rental companies · tool rental shops · heavy equipment rental
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.ezo.ioin a real browser with your saved login - no setup, no API keys. -
1
EZRentOut - find overdue orders
ezo.io
WebRun opens EZRentOut to find overdue orders. - Open EZRentOut and filter orders to Overdue status
- Capture the renter name, contact, asset name, return date, and days overdue for each order
- Skip any renter already reminded within the past 48 hours
Done when Every overdue order is listed with renter details and days overdue.
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2
Gmail - draft overdue reminders
gmail.com
WebRun opens Gmail to draft overdue reminders. - Draft a polite, on-brand overdue reminder for each renter with the asset name and return date
- Leave every draft in the Drafts folder for a staff member to review and send
- Never send any email automatically
Done when A draft reminder exists in Gmail for every overdue renter, ready to review.
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3
Slack - post recovery list to team
slack.com
WebRun opens Slack to post recovery list to team. - Post a ranked list of overdue orders to your ops channel, sorted by days overdue
- Include the renter name, asset, and how many days past due
- Flag any order more than 7 days late with a note
Done when Your team has today's overdue recovery list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminder emails to renters automatically?
No. WebRun drafts every reminder in Gmail and leaves it for a staff member to review and send. No email goes out without a human approving it first.
How does it decide which orders are overdue?
It reads the live order status in EZRentOut each morning and flags any order whose scheduled return date has passed. Renters reminded in the last 48 hours are skipped to avoid duplicate messages.
What if a renter has already returned the equipment?
WebRun reads the live status in EZRentOut on each run, so any order marked returned is automatically skipped and will not appear on the list.
Related templates
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