Automated Seat Appointment Confirmations
Every morning, WebRun opens XLDent to find final restorations scheduled to seat in the next few days, then drafts a short confirmation text in Twilio and a matching email in Outlook for each patient, leaving both unsent for your front desk to review and send.
How do I automatically confirm seat appointments for final restorations?
WebRun opens XLDent each morning to find final restorations due to seat in the next few days. It drafts a short confirmation text in Twilio and a matching email in Outlook for each patient, both free of clinical detail and left unsent, so your front desk confirms every seat visit with one quick review before the case even returns.
- Fewer missed seat visits because every patient gets a drafted confirmation days ahead
- The front desk confirms visits with one review instead of manual outreach
- No clinical detail ever leaves the practice in a confirmation message
Built for prosthodontists · restorative dental practices · dental front desk staff · crown and bridge teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.xldent.comin a real browser with your saved login - no setup, no API keys. -
1
XLDent - find upcoming seat visits
- Open XLDent and find patients with a crown, bridge, or denture delivery scheduled to seat in the next few days
- Capture the patient, appointment date and time, and provider
- Skip patients who have already confirmed the visit
Done when Every upcoming seat appointment awaiting confirmation is listed.
-
2
Twilio - draft a confirmation text
twilio.com
WebRun opens Twilio to draft a seat-visit confirmation text. - Draft a short, friendly confirmation text naming the date, time, and provider
- Keep clinical detail out of the message so no health information travels by text
- Leave the text unsent as a draft for the front desk to review. Never text patients automatically
Done when A confirmation text is drafted and queued for review for each upcoming seat visit.
-
3
Outlook - draft a confirmation email
microsoft.com
WebRun opens Outlook to draft a seat-visit confirmation email. - Draft a matching confirmation email in Outlook for patients who prefer email, with the same date, time, and simple prep reminders
- Keep the message on-brand and free of protected health detail
- Leave the email as a draft for the front desk to review and send. Never email patients automatically
Done when A confirmation email is drafted for each patient who prefers email, ready for review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message patients without me?
No. WebRun drafts every confirmation as an unsent text and email. Your front desk reviews and sends each one, so no patient is contacted on its own.
Does any health information go out in the confirmation?
No. The drafted messages only state the date, time, provider, and simple prep reminders. No clinical or protected health detail leaves the practice, and the case notes stay in XLDent.
What if a patient has already confirmed?
It reads the live appointment status in XLDent each morning, so patients who have already confirmed are skipped and no duplicate confirmation is drafted.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.