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Automated XLDent Rehab Consult Intake

Every few minutes, WebRun checks Gmail for new full-mouth rehab consult requests and referrals, opens XLDent to start or update the patient chart with the referral details and chief complaint, and posts a triage note to Slack so a coordinator picks up each complex case fast.

Runs on WebRun · Strict Lockdown policy
Every few minutes during business hours WebRunorchestrates each step
1 Gmail read new consult requests
2 XLDent start the patient chart
3 Slack post a triage note
In short

How do I automatically intake and triage full-mouth rehab consult requests?

WebRun checks Gmail every few minutes for new full-mouth rehab consult requests and referrals. It opens XLDent to start or update the patient chart with the referral source and chief complaint, then posts your treatment coordinator a Slack triage note, so every complex restorative inquiry gets a started chart and a fast human follow-up.

  • Every rehab consult request has a started XLDent chart within minutes
  • The coordinator sees a triaged Slack queue instead of a cluttered inbox
  • Referral source and chief complaint are on file before the first call

Built for prosthodontists · restorative dental practices · treatment coordinators · full-arch clinics

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.xldent.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Gmail - read new consult requests
    gmail.com
    WebRun in Gmail: read new consult requests
    WebRun opens Gmail to read new full-mouth rehab consult requests.
    • Open Gmail and scan for new full-mouth rehab consult requests, web form leads, and dentist referrals
    • Capture the patient name, contact details, referring provider, and stated chief complaint
    • Skip messages already logged into a chart on an earlier run

    Done when Every new rehab consult request is captured with the referral source and chief complaint.

  3. 2
    XLDent - start the patient chart
    • Open XLDent and search for the patient to avoid creating a duplicate record
    • Start a new patient chart, or update the existing one, with the contact details and referring provider
    • Note the chief complaint and full-mouth rehab interest in the clinical notes for the coordinator to review

    Done when Each inquiry has a started XLDent chart with the referral details and chief complaint on file.

  4. 3
    Slack - post a triage note
    slack.com
    WebRun in Slack: post a triage note
    WebRun opens Slack to post a triage note for the team.
    • Post a triage note to the treatment coordinator channel with the patient name, referral source, and chief complaint
    • Flag self-referred and dentist-referred cases separately so outreach can be prioritized
    • Leave the note for a coordinator to action. Never message the patient directly

    Done when The coordinator has a Slack triage note for every new rehab consult to action.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.xldent.com
ScheduleRuns automatically on this cadence
Every few minutes during business hours
DeliveryHow each run's result reaches you
Consult triage note · Slack
OutputWhat each run produces - A started XLDent chart per inquiry plus a Slack triage note listing the patient, referral source, and chief complaint.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it contact the patient or referring dentist on its own?

No. WebRun only starts the chart in XLDent and posts an internal Slack triage note. Any reply to the patient or referring dentist is written and sent by your coordinator after review.

How does it avoid creating duplicate charts?

It searches XLDent for the patient before starting a record, so an existing chart is updated rather than duplicated. Inquiries already logged on an earlier run are skipped.

What details does it pull from the inquiry?

It captures the patient name, contact details, referring provider, and stated chief complaint, then writes them into the XLDent chart and the Slack note so the coordinator has full context.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.