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For prosthodontists, restorative dental practices & dental front desk staff

Refresh medical histories before restorative visits

Every morning, WebRun opens XLDent to find patients due in the next several days whose medical history has not been updated recently, then drafts a friendly update request as an email in Gmail and a short text in Twilio, leaving both unsent for your front desk to review and send.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 8:00 AM WebRun
1 XLDent find stale medical histories
2 Gmail draft an update request email
3 Twilio draft an update request text
Run a sample
In short

How do I automatically request medical history updates before visits?

WebRun opens XLDent each morning to find patients with an upcoming visit whose medical history is out of date. It drafts a friendly update request, as a Gmail email or a Twilio text by patient preference, pointing to your secure health form and left unsent, so your front desk refreshes every history before the restorative appointment.

  • Medical histories are current before the restorative visit, not scrambled for in the chair
  • The front desk sends each request with one review instead of manual chasing
  • No protected health information is exposed in the outreach

Built for prosthodontists · restorative dental practices · dental front desk staff · treatment coordinators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.xldent.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    XLDent - find stale medical histories
    • Open XLDent and find patients with an appointment in the next several days
    • Check each patient's medical history date and flag any not updated within your review period
    • Capture the patient, appointment date, and preferred contact method

    Done when Every upcoming patient with a stale medical history is listed with their appointment date.

  3. 2
    Gmail - draft an update request email
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft an update request email
    WebRun opens Gmail to draft a medical history update request.
    • Draft a friendly email asking the patient to review and update their health history before the visit
    • Include the practice's secure health form link and keep clinical detail out of the message
    • Leave the email as a draft for the front desk to review and send. Never email patients automatically

    Done when An update request email is drafted for each email-preferring patient, ready for review.

  4. 3
    Twilio - draft an update request text
    twilio.com How to Automate Twilio
    WebRun in Twilio: draft an update request text
    WebRun opens Twilio to draft a medical history update text.
    • Draft a short text for text-preferring patients pointing to the same secure health form
    • Keep the message free of any protected health information
    • Leave the text unsent as a draft for the front desk to review. Never text patients automatically

    Done when An update request text is drafted for each text-preferring patient, queued for review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.xldent.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
History update drafts · Gmail
OutputWhat each run produces - A drafted update request, by email or text per patient preference, for every upcoming patient with a stale medical history.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it message patients without my approval?

No. WebRun drafts each update request as an unsent email or text. Your front desk reviews and sends every message, so nothing reaches a patient on its own.

Does the request expose any health information?

No. The drafted message only asks the patient to update their history through your secure health form link. No protected health detail is included, and existing history stays inside XLDent.

How does it decide a history is stale?

It checks each patient's medical history date in XLDent against the review period you set, so only patients whose forms are older than that window, and who have an upcoming visit, get a drafted request.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.