Bring customers back for seasonal service before they forget
Every Monday, WebRun opens Lightspeed DMS, identifies customers whose units are due for a service interval or seasonal preparation within the next 30 days, drafts a personalized reminder email for each, and posts a summary to your service manager in Slack before any message is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically remind powersports customers when their unit is due for service or winterization?
WebRun checks Lightspeed DMS every Monday for customers whose units are approaching a service interval or seasonal deadline. It drafts a personalized reminder for each customer in Gmail and posts a Slack summary for your service manager to review and approve before any message is sent, keeping your service lane booked ahead of season.
- Service lane fills up before seasonal deadlines rather than after
- Every customer with an overdue unit receives a personalized outreach attempt
- Service managers review and approve reminders before any customer contact
Built for powersports dealers · motorcycle service departments · ATV service centers · marine dealers · seasonal powersports
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.lightspeeddms.comin a real browser with your saved login - no setup, no API keys. -
1
Lightspeed DMS - find units due for service or winterization
lightspeeddms.com
WebRun opens Lightspeed DMS to find units due for service or winterization. - Open Lightspeed DMS Service and filter the service history for units whose last service was more than 90 days ago or whose mileage interval is due
- Include units that have never had a winterization or seasonal prep recorded if the season is approaching
- Capture customer name, contact info, unit make and model, and date of last service
Done when A list of customers with service-due or winterization-due units is ready with last-service dates.
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2
Gmail - draft service-due reminder per customer
gmail.com How to Automate Gmail
WebRun opens Gmail to draft service-due reminder per customer. - Draft a service-due reminder for each customer naming their unit and the specific service type coming due
- Include a seasonal note where relevant, such as winterization or spring startup prep
- Save each draft in Gmail for the service manager to review before sending
Done when A personalized service-due draft is queued in Gmail for each customer on the list.
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3
Slack - alert service manager to review
slack.com How to Automate Slack
WebRun opens Slack to alert service manager to review. - Post a Slack summary to the service manager listing the number of customers due for service this month and the types of services needed
- Prompt the manager to review and approve the Gmail drafts before the week begins
Done when The service manager has a Slack summary of this week's service-due outreach and a prompt to review drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send service reminders to customers without my approval?
No. Every reminder is saved as a Gmail draft for your service manager to review and send. Nothing reaches a customer until a human approves it.
How does it determine when a unit is due for service?
It checks the last service date and mileage recorded in Lightspeed DMS against your configured service interval, flagging units overdue by your chosen threshold.
Can it handle both winterization reminders and standard service intervals?
Yes. WebRun flags units due for either a mileage-based service or a seasonal preparation such as winterization, so one run covers both types of outreach.
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