Keep your service bays full with appointment reminders
Every morning, WebRun opens Lightspeed DMS, finds service appointments scheduled for the next two days, drafts a reminder email for each customer, and posts your service writer a Slack summary of the day's incoming units.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically send service appointment reminders for my powersports dealership?
WebRun opens Lightspeed DMS every morning, finds service appointments scheduled for the next two days, and drafts a reminder email for each customer. Your service writer reviews and sends the drafts from Gmail, and a Slack summary of the day's incoming units lets the team prep parts and bays in advance.
- Fewer no-shows with timely, personalized reminders drafted for every appointment
- Service writers start the day knowing every incoming unit and service type
- Parts and prep happen before the customer arrives
Built for powersports dealers · motorcycle service departments · ATV dealers · marine service centers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.lightspeeddms.comin a real browser with your saved login - no setup, no API keys. -
1
Lightspeed DMS - find upcoming appointments
lightspeeddms.com
WebRun opens Lightspeed DMS to find upcoming appointments. - Open Lightspeed DMS Service and pull appointments scheduled for the next 48 hours
- Capture customer name, contact info, unit make and model, and service type for each
- Skip appointments already confirmed or marked as arrived
Done when All upcoming unconfirmed appointments are listed with customer and unit details.
-
2
Gmail - draft reminder for each customer
gmail.com How to Automate Gmail
WebRun opens Gmail to draft reminder for each customer. - Draft a reminder email for each customer naming their unit, appointment date and time, and your service department contact
- Include any prep instructions relevant to the service type
- Save each email as a draft for the service writer to review before sending
Done when A reminder draft is queued in Gmail for every upcoming appointment.
-
3
Slack - notify service writer
slack.com How to Automate Slack
WebRun opens Slack to notify service writer. - Post a daily summary to the service channel listing all appointments for the next two days
- Include unit type, customer name, and service type so writers can prep parts and tools in advance
Done when Service writers have a full upcoming appointment summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to customers without my approval?
No. WebRun saves each reminder as a Gmail draft for your service writer to review and send. No message reaches a customer without a human approving it first.
How far ahead does it look for appointments?
By default it looks 48 hours ahead, giving your team time to prep parts and notify customers the day before their appointment.
What if an appointment was already confirmed by phone?
WebRun skips appointments already marked confirmed or arrived in Lightspeed DMS, so customers who called in do not get a duplicate message.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.