Automated Pizzeria Review Request SMS via Slice
Throughout the day, WebRun watches for completed Slice orders, drafts a short, friendly review-request SMS via Twilio for each customer, logs the outreach to Google Sheets, and queues the messages for your approval before any are sent.
How do I automatically ask pizzeria customers to leave a Google review after their order?
WebRun monitors your Slice account throughout the day for completed orders, drafts a friendly review-request SMS for each eligible customer via Twilio, and logs every outreach to Google Sheets. No message is sent until you approve the queue, and repeat contacts are blocked automatically by the outreach log.
- Review requests go out within minutes of delivery while the experience is fresh
- No customer is contacted twice within 60 days, protecting your sender reputation
- Every message is approved by you before it reaches a customer
Built for independent pizzeria owners · pizza shop managers · restaurant reputation managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
owners.slice.comin a real browser with your saved login - no setup, no API keys. -
1
Slice - detect completed orders
slice.com
WebRun opens Slice to detect completed orders. - Open the Slice Owner's Portal and check for orders marked as delivered or picked up in the last run window
- Capture the customer name and order total for each new completed order
- Skip any customer who was already sent a review request in the past 60 days
Done when All newly completed orders are listed with customer details and dedup check passed.
-
2
Google Sheets - log customer and draft outreach queue
google.com
WebRun opens Google Sheets to log customer and draft outreach queue. - Append each eligible customer to the outreach log with the date, order total, and status: pending approval
- Check the log to confirm no duplicate outreach for the same customer
Done when Outreach log is updated and duplicates are excluded.
-
3
Twilio - draft review-request SMS for approval
twilio.com
WebRun opens Twilio to draft review-request SMS for approval. - Draft a short, friendly review-request SMS for each eligible customer, including your Google review link
- Queue the drafted messages for your review - do not send any message without approval
- Mark each record in the outreach log as drafted and awaiting approval
Done when Review-request SMS drafts are queued for your approval before any message is sent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers without me approving each message?
No. WebRun drafts every review-request SMS and queues it for your approval. No message is sent to any customer until you review and approve the batch.
How does it avoid pestering the same customer twice?
The outreach log in Google Sheets tracks every customer contacted. WebRun checks the log each run and skips anyone reached in the past 60 days.
Can I customize the message text?
Yes. Provide WebRun with your preferred tone, a sample message, or your Google review link and it will use your wording for every draft.
Related templates
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