Automated Contact Lens Reorder Reminders
Every Monday, WebRun opens RevolutionEHR, identifies contact lens patients whose last purchase was 80 or more days ago and who have no pending reorder, drafts a friendly reorder reminder via Weave for each, and posts your team a Slack list to review and approve before anything is sent.
How do I automatically remind contact lens patients to reorder before they run out?
WebRun reviews RevolutionEHR every Monday for contact lens patients likely nearing the end of their supply, drafts a reorder reminder for each inside Weave, and alerts your team in Slack. Staff review and approve every message before it is sent, and patients with expiring prescriptions are flagged for special handling.
- Patients reorder before running out, reducing emergency appointment pressure
- Staff review every reminder before it reaches a patient
- Patients with expiring prescriptions are flagged before a generic reorder prompt is sent
Built for optometry practices · contact lens dispensaries · optometrists · optical front desk
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.revolutionehr.comin a real browser with your saved login - no setup, no API keys. -
1
RevolutionEHR - identify patients nearing supply depletion
revolutionehr.com
WebRun opens RevolutionEHR to identify patients nearing supply depletion. - Open RevolutionEHR and pull the contact lens dispensing report
- Filter for patients whose last contact lens purchase was 80 or more days ago
- Exclude patients who already have a pending or recent reorder on file
- Note each patient's lens brand, last purchase date, and preferred contact channel
Done when All patients likely running low on contacts are listed with their lens details.
-
2
Weave - draft reorder reminder for each patient
getweave.com
WebRun opens Weave to draft reorder reminder for each patient. - Draft a friendly reorder reminder for each patient via Weave text or email
- Include the lens brand, a link to reorder through the practice, and a note about any expiring prescription
- Leave every message staged as a draft. Do not send without staff review and approval
Done when A draft reorder reminder is staged in Weave for every qualifying patient.
-
3
Slack - alert staff for review and approval
slack.com
WebRun opens Slack to alert staff for review and approval. - Post a Slack digest with the total count of patients flagged and reminders staged
- Flag patients whose contact lens prescription expires within 30 days as urgent
- Prompt staff to log in to Weave and approve or adjust before sending
Done when Staff have a Slack alert with the count, urgent flags, and instructions to approve.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send reminders to patients automatically without anyone checking?
No. Every reminder is staged as a draft in Weave and held until a staff member reviews and approves. No message reaches a patient without human sign-off.
How does it calculate when a patient is running low?
It uses the last purchase date from RevolutionEHR. Patients who purchased 80 or more days ago and have no pending reorder on file are flagged for a reminder.
What happens if a patient's contact lens prescription has expired?
Those patients are flagged as urgent in the Slack digest so staff can decide whether to remind them to book an exam before reordering, rather than sending a generic reorder prompt.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.