Automated Ideal Product Registration Reminders
Every Monday, WebRun opens Ideal DMS, finds units sold more than 14 days ago with no OEM product registration recorded, and drafts a friendly reminder email to each customer explaining why registering protects their warranty, left in Gmail for you to review and send.
How do I remind customers to register their new equipment for warranty coverage?
Every Monday, WebRun opens Ideal DMS and finds units sold more than 14 days ago with no OEM product registration on file. It drafts a friendly reminder email to each customer explaining that registering activates full warranty coverage, left in Gmail for you to review and send, so fewer customers discover a registration gap only when they file a claim.
- Fewer customers discover a registration gap only when filing a claim
- Registration reminders are drafted, never sent, until a person approves them
- Registered units drop off the list automatically once OEM status updates
Built for outdoor power equipment dealers · sales managers · service managers · lawn and garden retailers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.idealcomputersystems.comin a real browser with your saved login - no setup, no API keys. -
1
Ideal DMS - find unregistered unit sales
WebRun opens Ideal DMS to find unregistered unit sales. - Open Ideal DMS and pull units sold more than 14 days ago
- Filter to units with no OEM product registration recorded
- Capture the customer, unit, brand, and sale date for each
Done when Every unregistered unit past 14 days is listed with its customer and sale date.
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2
Gmail - draft the registration reminder
WebRun opens Gmail to draft the registration reminder. - Draft a friendly reminder email to each customer explaining that registering activates full OEM warranty coverage
- Include the unit model, serial number, and a link to the OEM registration page
- Leave every draft in Gmail unsent for you to review and send
Done when A registration reminder draft sits ready in Gmail for every unregistered unit.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers without me reviewing it first?
No. WebRun leaves every reminder as a Gmail draft. You review and send each one, so no customer gets a message unchecked.
Why does registration matter to my dealership?
Registered units activate full OEM warranty coverage and keep the customer's contact details current, which makes a future warranty claim easier to process.
What if a customer already registered on the OEM site directly?
It reads the registration status recorded in Ideal DMS each week, so once that status is updated the unit drops off the reminder list automatically.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.