Automated SASSIE Shop Assignment Reminders
Every morning, WebRun opens SASSIE, finds shoppers with an assigned shop due in the next 2 days that has not yet been completed, drafts a short SMS reminder for each in Twilio, and posts the queued drafts to Slack for your team to review and send.
How do I remind shoppers about an upcoming mystery shop assignment before it is late?
WebRun checks SASSIE every morning for shoppers with an assigned shop due within 2 days that has not been completed, and drafts a short SMS reminder for each in Twilio. Drafts are queued, never sent, and a Slack summary tells your team exactly who to nudge, so fewer shops quietly miss their deadline.
- Shoppers get a timely nudge before their shop deadline, not after
- Every reminder is reviewed before it reaches a shopper
- Completed shops are skipped automatically from live SASSIE status
Built for mystery shopping companies · field audit agencies · shopper scheduling coordinators · market research firms
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
sassieshop.comin a real browser with your saved login - no setup, no API keys. -
1
SASSIE - find shops due soon that are not yet completed
sassieshop.com
WebRun opens SASSIE to find shops due soon that are not yet completed. - Open SASSIE and filter assigned shops to due within 2 days
- Keep only shops not yet marked complete or submitted
- Capture the shopper's name, contact, shop location, and due date for each
Done when Every assigned shop due soon without a completed visit is identified.
-
2
Twilio - draft SMS reminders for review
twilio.com
WebRun opens Twilio to draft SMS reminders for review. - Draft a short, friendly SMS reminder for each shopper naming the shop and due date
- Queue each message in Twilio without sending it
- Leave every reminder unsent for staff to review and send. WebRun never texts a shopper on its own
Done when A reviewed reminder draft is queued for every shopper with a shop coming due.
-
3
Slack - notify the team drafts are ready
slack.com
WebRun opens Slack to notify the team drafts are ready. - Post a summary to the scheduling channel listing who has a reminder draft waiting
- Note the shop and due date next to each shopper's name
Done when Your team knows exactly which reminder drafts are ready to send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text shoppers without anyone checking first?
No. Every reminder is queued as a draft in Twilio. Nothing sends until a staff member reviews and approves it, so the wording and timing stay in your control.
How does it pick which shoppers to remind?
It reads live assignment status in SASSIE each morning and only drafts a reminder for shops due within 2 days that have not yet been completed.
What happens once a shopper submits their report?
It drops off the reminder list automatically. WebRun checks the live completion status in SASSIE each run, so completed shops never get a nudge.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.