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Automated RAIN POS Rental Return Reminders

Every morning, WebRun opens RAIN POS, finds instrument rental contracts with a return date in the next three days, drafts a personalized SMS reminder for each customer via Twilio, and queues all messages for your approval before any are sent.

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Runs on WebRun · Strict Lockdown policy
Every day at 9:00 AM WebRunorchestrates each step
1 RAIN POS find rentals due back within 3 days
2 Twilio draft SMS return reminder for each customer
In short

How do I automatically send rental return reminders to my music store customers?

Every morning, WebRun opens RAIN POS, finds all instrument rental contracts due back within the next three days, and drafts a personalized SMS reminder for each customer via Twilio naming the instrument and the return date. All messages are queued for your approval and no text is sent until you give the go-ahead.

  • Rental return reminders drafted every morning without manual searching
  • Overdue rentals flagged separately for appropriate follow-up
  • Customers without mobile numbers flagged for staff phone follow-up

Built for music store rental managers · instrument retailers · school instrument rental programs

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.rainpos.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    RAIN POS - find rentals due back within 3 days
    rainpos.com
    WebRun in RAIN POS: find rentals due back within 3 days
    WebRun opens RAIN POS to find rentals due back within 3 days.
    • Open RAIN POS and navigate to the rental management section
    • Filter active rental contracts with a return date between today and three days from now
    • Capture the customer name, mobile number, rented instrument, and exact return date for each
    • Flag any contract that is already overdue for a separate overdue follow-up
    • Skip any customer who already received a reminder this week

    Done when All rentals due within three days are listed with customer contact details.

  3. 2
    Twilio - draft SMS return reminder for each customer
    twilio.com
    WebRun in Twilio: draft SMS return reminder for each customer
    WebRun opens Twilio to draft SMS return reminder for each customer.
    • Draft a short, friendly SMS for each customer naming the instrument and the return date
    • Include the store phone number for questions or to arrange an extension
    • Queue all drafted messages for review. Do not send any message automatically
    • Keep a log of queued messages linked to each rental contract

    Done when All reminder SMS messages are drafted and queued in Twilio, none sent, awaiting your approval.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.rainpos.com
ScheduleRuns automatically on this cadence
Every day at 9:00 AM
DeliveryHow each run's result reaches you
SMS reminder drafts · Twilio
OutputWhat each run produces - Twilio SMS drafts queued for approval, one per rental customer with a return date in the next three days.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it text customers automatically?

No. Every SMS is drafted and queued for your approval. No message is sent to a customer until you review and approve the batch.

Does it handle rentals that are already overdue?

Overdue rentals are flagged separately in the run so you can decide on the right tone for follow-up, which may differ from a standard reminder.

What if a customer does not have a mobile number on file?

WebRun skips customers without a mobile number and flags them so a staff member can follow up by phone or email instead.

Keep going

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