Automated Vista Cinema Guest Review Request Drafts
Every morning, WebRun opens Vista, finds guests who completed a session yesterday and have a valid email on record, cross-checks Stripe to confirm successful payment, drafts a personalised review request email in Gmail for each guest, and leaves every draft unsent for your team to review and send.
How do I automatically draft review request emails for cinema guests after their visit?
WebRun opens Vista every morning, finds guests who attended a session yesterday, cross-checks Stripe to confirm each payment was successful, and creates a personalised review request draft in Gmail for every eligible guest. All drafts are left unsent for human approval, and guests contacted in the past 60 days are skipped.
- Personalised review request draft created for every eligible guest the morning after their visit
- Refunded or disputed guests automatically excluded from the draft list
- Guests contacted in the past 60 days skipped to prevent over-messaging
Built for cinema marketing teams · independent theater owners · multiplex operations managers · guest experience coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
vista.coin a real browser with your saved login - no setup, no API keys. -
1
Vista - find yesterday's attended sessions with guest emails
vista.co
WebRun opens Vista to find yesterday's attended sessions with guest emails. - Open Vista and filter completed sessions from yesterday
- Collect guest names and email addresses for each booking that was scanned in
- Exclude guests who have already received a review request in the past 60 days
Done when Every eligible guest from yesterday's sessions is listed with their name, email, and film attended.
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2
Stripe - confirm each guest's payment was successful
stripe.com
WebRun opens Stripe to confirm each guest's payment was successful. - For each guest, look up the corresponding payment in Stripe by transaction reference
- Confirm the payment status is succeeded and no refund has been issued
- Exclude any guest whose payment was refunded or disputed
Done when Only guests with confirmed successful payments remain on the list.
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3
Gmail - draft personalised review request emails
gmail.com
WebRun opens Gmail to draft personalised review request emails. - For each confirmed guest, create a Gmail draft with their name and the film they saw
- Include a direct link to your Google or TripAdvisor review page
- Leave every draft unsent - no email is sent without human review and approval
Done when A personalised review request draft exists in Gmail for every eligible guest.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email guests automatically?
No. Every review request is left as a Gmail draft for a human to review and send. No guest receives an email without your approval.
How does it avoid emailing the same guest twice?
WebRun checks Vista's guest history and skips anyone who has received a review request in the past 60 days, so repeat visitors are not over-contacted.
What if a guest has been refunded?
WebRun cross-checks Stripe payment status before drafting. Anyone with a refund or dispute is excluded automatically so you only request reviews from guests who completed a paid visit.
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