Automated Prenda New Family Inquiry Follow Ups
Within 30 minutes of a new family inquiry landing in Prenda, WebRun drafts a warm, on brand welcome reply in Gmail answering common first questions, and holds a tentative open house or intro call slot on the guide's Google Calendar for the family to confirm.
How do I follow up with new microschool family inquiries automatically?
WebRun watches Prenda for new family inquiries and, within 30 minutes, drafts a warm, on brand welcome reply in Gmail answering common first questions about the pod. It also holds a tentative tour slot on the guide's Google Calendar. Nothing sends automatically. The guide reviews the reply and confirms the time, so every family still gets a fast, personal response.
- New family inquiries get a same day reply instead of waiting through the week
- Guides open Gmail to a ready to personalize draft instead of a blank page
- No interested family falls through the cracks between inquiry and tour
Built for microschool guides · Prenda guides · learning pod founders · enrollment coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.prenda.comin a real browser with your saved login - no setup, no API keys. -
1
Prenda - spot each new family inquiry
prenda.com
WebRun opens Prenda to spot each new family inquiry. - Open Prenda's inquiries or waitlist view and pull each new family's name, grade levels, and how they heard about the pod
- Note whether the cohort they're interested in has open seats
Done when Every new inquiry since the last run is listed with family and grade details.
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2
Gmail - draft a warm welcome reply
gmail.com
WebRun opens Gmail to draft a warm welcome reply. - Draft a warm, on brand welcome reply answering common first questions: cohort availability, tuition, and next steps
- Leave every reply as a draft for the guide to personalize and send
Done when A reviewable draft reply exists in Gmail for every new inquiry.
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3
Google Calendar - hold a tour time for the guide
calendar.google.com
WebRun opens Google Calendar to hold a tour time for the guide. - Hold a tentative open house or intro call slot on the guide's calendar for each family within the next open house window
- Leave it as a hold, not an invite sent to the family
Done when The guide has a proposed time held for every new inquiry.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it email new families without the guide's OK?
No. WebRun only drafts the welcome reply in Gmail, it never sends on its own. The guide reviews, personalizes if needed, and sends it themselves.
Does it book a tour without confirming with the family first?
No. It only holds a tentative slot on the guide's own calendar, it never sends a calendar invite to the family. The guide confirms the time when they reply.
How fast does it catch a new inquiry?
Within 30 minutes of the inquiry landing in Prenda, so a family who reaches out in the evening still gets a same day, human reviewed reply.
Related templates
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