Automated Med Spa Review Requests After Visits
Every morning, WebRun opens Boulevard, finds clients who completed a treatment yesterday, drafts a warm review request for each, and posts the queue to Slack for your team to approve before sending, so you build your online reputation consistently without chasing reviews manually.
How do I automatically request reviews from med spa clients after their treatment?
WebRun checks Boulevard every morning for clients who completed a treatment the previous day, drafts a personalized review request for each eligible client in Gmail, and posts the queue to Slack for team approval. Clients with complaints are excluded automatically, and no message is sent until your team approves it.
- Every eligible client is prompted for a review within 24 hours of their treatment, when the experience is fresh
- Clients with complaints are filtered out automatically so the clinic never requests a review from an unhappy patient
- VIP clients are flagged for a personally signed message rather than a standard draft
Built for med spas · aesthetic clinics · cosmetic dermatology offices · injectables and laser practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.joinblvd.comin a real browser with your saved login - no setup, no API keys. -
1
Boulevard - find clients who completed a treatment yesterday
joinblvd.com
WebRun opens Boulevard to find clients who completed a treatment yesterday. - Open Boulevard and filter completed appointments from yesterday
- Capture each client's name, treatment type, provider, and any satisfaction notes
- Skip clients who have already received a review request in the past 90 days
- Also skip any appointments marked as having a complaint or a follow-up concern
Done when Every eligible client from yesterday is listed with their treatment details.
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2
Gmail - draft personalized review request messages
gmail.com
WebRun opens Gmail to draft personalized review request messages. - Draft a warm, treatment-specific review request for each client, referencing the treatment they received
- Include a direct link to your preferred review platform such as Google or RealSelf
- Save all drafts unsent for team review, flagging any clients with VIP status for a personally signed message
Done when Personalized review request drafts are saved in Gmail, none sent yet.
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3
Slack - post review request queue for team approval
slack.com
WebRun opens Slack to post review request queue for team approval. - Post yesterday's eligible client list to the front desk or marketing channel
- Note the total count and any VIP clients flagged for a personal touch
- Confirm when the team has approved the drafts for sending
Done when Your team has the review request queue in Slack and can approve drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to clients without my team checking them first?
No. Every review request is saved as a Gmail draft for your team to review and approve. Nothing is sent to a client until a staff member confirms the message is appropriate to send.
What if a client had a complaint or a follow-up concern after their treatment?
WebRun checks appointment notes in Boulevard and skips any client whose visit was flagged with a complaint or a concern. Those clients are excluded from the review request queue automatically.
How often will a client receive a review request?
Each client is only included in the review request queue once per 90-day period, regardless of how many visits they have. The frequency limit is checked against Boulevard records each run.
Related templates
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Turn it on in minutes - or have our team set it up for you.