Draft comfort-guarantee check-ins for happy sleepers
Every morning, WebRun opens Ordorite, finds mattresses delivered around three weeks ago that are inside the comfort-guarantee window, drafts a warm check-in email for each customer in Gmail, and posts you a Slack summary so you can approve every message before it sends.
- No credit card
- Under $0.01 per run
- Cancel anytime
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
ordorite.comin a real browser with your saved login - no setup, no API keys. -
1
Ordorite - find comfort-guarantee check-ins
ordorite.com How to Automate Ordorite
WebRun opens Ordorite to find comfort-guarantee check-ins. - Open Ordorite and find delivered mattress orders inside the comfort-guarantee window, around three weeks after delivery
- Capture the customer, the model delivered, the delivery date, and the guarantee end date
- Skip anyone already checked in or already inside an exchange
Done when Every order due for a comfort-guarantee check-in is listed with its dates.
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2
Gmail - draft each check-in email
gmail.com How to Automate Gmail
WebRun drafts each comfort-guarantee check-in email in Gmail for approval. - Draft a warm, on-brand email for each customer asking how they are sleeping on the new mattress
- Mention their model and the guarantee window, and offer help if it is not right
- Leave every email unsent as a draft for you to review. Never email a customer without approval
Done when A check-in email is drafted for every due customer, with none sent yet.
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3
Slack - post the approval summary
slack.com How to Automate Slack
WebRun posts the approval summary to Slack. - Post a summary of every drafted check-in with the customer and model
- Flag anyone close to the end of their guarantee window so you reach them in time
- Wait for your approval before anything is sent
Done when You have today's drafted check-ins listed in Slack, ready to approve.
How do I follow up with mattress customers during the comfort-guarantee window?
Every morning WebRun opens Ordorite, finds mattresses inside their comfort-guarantee window around three weeks after delivery, and drafts a warm check-in email per customer in Gmail asking how they are sleeping. It posts a Slack summary and leaves every email unsent, so you approve each follow-up before it reaches a customer.
- Customers hear from you before the guarantee window closes
- Comfort issues surface early, while an exchange is still easy
- Drafts wait for your approval, so nothing sends unreviewed
Built for mattress retailers · bedding stores · customer care teams · store owners
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers without my approval?
No. WebRun drafts every comfort-guarantee check-in in Gmail and leaves it unsent. You review the Slack summary and approve before any email reaches a customer.
How does it pick who to check in with?
It reads delivery dates in Ordorite and finds orders sitting inside the comfort-guarantee window, around three weeks after delivery, skipping anyone already contacted or exchanging.
What does the check-in say?
A warm note naming the customer's mattress model, asking how they are sleeping, and offering help if it is not the right fit. Give WebRun a sample and it matches your voice.
Related templates
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