Automated Housecall Pro Locksmith Review Requests
When a locksmith job is marked complete in Housecall Pro, WebRun reads the customer name and contact details, drafts a short review request SMS, and queues it in Twilio for your team to approve and send while the job experience is still fresh.
How do I automatically request reviews from locksmith customers after completed jobs?
WebRun monitors Housecall Pro every few minutes for completed locksmith jobs, reads the customer name and contact details, drafts a personalized review request SMS, and queues it in Twilio for your team to approve before sending, so every happy customer is asked for a review at exactly the right moment.
- Every completed job triggers a timely, personalized review request draft
- Repeat customers are automatically skipped to avoid over-messaging
- No review request reaches a customer without team approval
Built for locksmith businesses · locksmith shop owners · field service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
pro.housecallpro.comin a real browser with your saved login - no setup, no API keys. -
1
Housecall Pro - detect completed jobs
housecallpro.com
WebRun opens Housecall Pro to detect completed jobs. - Open Housecall Pro and find jobs with status just changed to Complete
- Read the customer name, mobile number, job type, and technician name
- Skip any customer who received a review request in the last 90 days
Done when Every newly completed job has customer details ready for the review request.
-
2
Twilio - queue review request draft for approval
twilio.com
WebRun opens Twilio to queue review request draft for approval. - Draft a short, friendly review request SMS thanking the customer by name and including a link to your preferred review platform
- Queue the draft in Twilio for a team member to review and approve before sending
- Flag any job with a missing mobile number so the team can follow up by other means
Done when A review request draft is queued in Twilio for every eligible completed job.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the review request to the customer automatically?
No. Every review request is drafted and queued in Twilio for your team to approve before any message reaches the customer.
How does it avoid asking the same customer twice?
WebRun checks the customer's history and skips anyone who received a review request in the last 90 days, so repeat customers are not over-messaged.
Which review platform does the link point to?
You choose. Provide your Google Business Profile, Yelp, or any review link and WebRun will include it in every draft.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.