Follow up on every missed locksmith call before the customer books elsewhere
Every hour, WebRun checks Housecall Pro for new customers added in the last hour with no scheduled job, drafts a personalized call-back SMS in Twilio for each, and posts a missed-call worklist to Slack so your team can reach out within the hour before the customer calls a competitor.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on missed locksmith calls within the hour?
Every hour, WebRun scans Housecall Pro for new customers with no booked job, drafts a call-back SMS in Twilio for your team to review and approve, and posts a Slack worklist of missed contacts ranked by how long they have been waiting. Your team follows up within the hour before the customer calls a competitor.
- Every missed contact gets a drafted call-back message within the hour
- Dispatch team sees a live missed-call worklist in Slack every 60 minutes
- No SMS reaches a customer without team review and approval
Built for locksmith businesses · locksmith dispatchers · field service customer service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
pro.housecallpro.comin a real browser with your saved login - no setup, no API keys. -
1
Housecall Pro - detect new customers with no booked job
housecallpro.com How to Automate Housecall Pro
WebRun opens Housecall Pro to detect new customers with no booked job. - Open Housecall Pro and check for customers created in the last 60 minutes with no associated job or estimate
- Record the customer name, phone number, and any notes captured at intake
- Skip any customer already on the active job list or previously flagged this hour
Done when All new customers with no booked job in the last hour are identified.
-
2
Twilio - queue call-back SMS draft for review
twilio.com How to Automate Twilio
WebRun opens Twilio to queue call-back SMS draft for review. - Draft a short, friendly call-back SMS for each missed contact, referencing their name and the fact that the team will follow up shortly
- Queue the draft in Twilio for a team member to review and approve before sending
Done when A call-back SMS draft is queued in Twilio for every missed contact.
-
3
Slack - post missed-call worklist
slack.com How to Automate Slack
WebRun opens Slack to post missed-call worklist. - Post a missed-call worklist to the dispatch Slack channel with customer name, phone number, and intake notes
- Flag contacts older than 30 minutes as urgent at the top of the list
Done when Dispatch team has a live missed-call worklist in Slack to action immediately.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send call-back texts to customers automatically?
No. Every SMS is drafted and queued in Twilio for your team to approve before sending. No message goes to a customer without human review.
How does it know a call was missed vs. a customer who just booked online?
WebRun looks for customers newly created in Housecall Pro with no associated job or estimate. Customers who booked directly are already linked to a job and are skipped.
What if a team member already called the customer back before the hour is up?
Once a job or estimate is created for the customer in Housecall Pro, they drop off the worklist on the next run automatically.
Related templates
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