Automated Liquor Store Special Order Arrival Notices
Every morning, WebRun opens City Hive, checks for special orders that arrived overnight, drafts a personalized pickup notice for each customer in Gmail, and posts the draft queue to Slack so staff can review and send before the store opens.
How do I automatically notify customers when their special-order bottle arrives?
WebRun checks City Hive each morning for special orders that arrived overnight, drafts a personalized pickup notice for each customer in Gmail, and posts the queue to Slack. Staff review and send the drafts before the store opens, so every customer hears about their bottle the same day it lands.
- Customers hear about their bottle the day it arrives, not days later
- Staff start the day with a ready-to-send draft queue in Gmail
- No customer is notified twice thanks to City Hive status checks
Built for liquor store staff · bottle shop managers · wine and spirits retailers · specialty beverage stores
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.cityhive.netin a real browser with your saved login - no setup, no API keys. -
1
City Hive - find newly arrived special orders
cityhive.net
WebRun opens City Hive to find newly arrived special orders. - Open City Hive and filter special orders to status Arrived or Received today
- Capture the customer name, email, product name, and order reference for each
- Skip any orders already marked as notified
Done when Every newly arrived special order is listed with the customer contact details.
-
2
Gmail - draft personalized pickup notices
gmail.com
WebRun opens Gmail to draft personalized pickup notices. - For each arrived order, draft an email to the customer with the product name, order reference, and your store pickup hours
- Leave every draft unsent in the Gmail Drafts folder for staff review
- Do not send any email without staff approval
Done when A personalized draft pickup notice sits in Gmail Drafts for every arrived special order.
-
3
Slack - alert staff to review and send
slack.com
WebRun opens Slack to alert staff to review and send. - Post a list of today's arrived special orders to the store channel with the customer name and product
- Note how many Gmail drafts are waiting for review
- Include a reminder to mark orders as notified in City Hive after sending
Done when Staff see today's arrived orders in Slack and know drafts are ready in Gmail.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the pickup email to customers automatically?
No. Every notice is saved as a Gmail draft and listed in Slack. A staff member reviews and sends each one, so no customer receives a message without human sign-off.
What information does the pickup notice include?
It includes the product name, order reference number, and your store's pickup hours. Give WebRun a message template and it will match your store's voice.
How does it avoid notifying the same customer twice?
It reads the order status in City Hive each run and skips any order already marked as notified, so customers only receive one message per arrived order.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.