Recover failed payments before orders go uncollected
Every morning, WebRun opens Cents, finds orders with a failed payment status, drafts a polite recovery email for each affected customer, and posts a summary of outstanding balances to Slack for your review before anything is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on failed laundry payments?
WebRun checks Cents every morning for orders with failed or declined payments, drafts a polite recovery email for each affected customer in Gmail, and posts a balance summary to Slack. No message reaches a customer until you approve it, so every outreach is reviewed and on-brand before it goes out.
- Failed payments are caught and actioned the same morning they appear
- No recovery message reaches a customer without your approval
- Staff spend zero time manually identifying and chasing failed transactions
Built for laundromats · wash-dry-fold services · dry cleaners · laundry pickup and delivery operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.trycents.comin a real browser with your saved login - no setup, no API keys. -
1
Cents - find orders with failed payments
trycents.com How to Automate Cents
WebRun opens Cents to find orders with failed payments. - Open Cents and filter orders to those with a failed or declined payment status
- Capture the customer name, contact email, order number, amount owed, and failure date
- Skip any order where a recovery message was already sent this week
Done when Every order with a failed payment is listed with the amount and customer contact details.
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2
Gmail - draft recovery email for each customer
gmail.com How to Automate Gmail
WebRun opens Gmail to draft recovery email for each customer. - Draft a polite, on-brand payment recovery email for each customer, including the order number and amount due
- Include a clear call to action for updating their payment method
- Save every email as a Gmail draft. Do not send without your approval.
Done when A draft recovery email exists in Gmail for each failed payment, ready for your review.
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3
Slack - post outstanding balance summary
slack.com How to Automate Slack
WebRun opens Slack to post outstanding balance summary. - Post a summary to your Slack billing channel: number of failed payments, total amount outstanding, and which drafts are waiting for approval
- Flag any amounts over your review threshold first
Done when You have today's failed-payment summary in Slack with a count of drafts awaiting approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about failed payments automatically?
No. WebRun drafts every recovery message and saves it to Gmail Drafts. You review and send each one. Nothing goes to a customer without your approval.
What if a customer has already paid by the time the run fires?
It reads the live payment status in Cents each morning, so any order that has since been settled is automatically skipped.
Can it chase the same customer multiple times?
It checks whether a recovery message was already sent this week before drafting a new one, so customers are not chased twice in the same period.
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