Automated Junk Removal Lapsed Customer Winback
Every month, WebRun opens Jobber and identifies customers who have not booked in 90 days or more, drafts a warm winback email for each contact referencing their last job type and a seasonal or promotional nudge, saves each draft in Gmail for owner review before sending, and posts a Slack summary of lapsed customers sorted by lifetime value so you focus on the highest-worth accounts first.
How do I automatically win back junk-removal customers who have not booked in months?
Every month, WebRun finds junk-removal customers in Jobber who have not booked in 90 or more days, drafts a personalized winback email for each one referencing their last job, saves every draft in Gmail for your review before sending, and posts your team a Slack list sorted by lifetime spend so you focus recovery effort on the highest-value former customers first.
- Lapsed customers receive a personalized, job-history-aware winback message
- Highest-value former customers are prioritized at the top of the winback list
- 60-day suppression window prevents repetitive outreach to the same contacts
Built for junk removal business owners · hauling company sales teams · junk-removal customer success · field service retention managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.getjobber.comin a real browser with your saved login - no setup, no API keys. -
1
Jobber - find customers with no job in 90-plus days
getjobber.com
WebRun opens Jobber to find customers with no job in 90-plus days. - Open Jobber and filter clients whose most recent completed job was 90 or more days ago
- Capture the customer name, email, last job date, last job type, and total lifetime spend
- Exclude customers who have already received a winback email in the past 60 days
Done when Every lapsed customer with no recent booking has been identified with their history and contact details.
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2
Gmail - draft personalized winback message
gmail.com
WebRun opens Gmail to draft personalized winback message. - Draft a warm winback email for each customer by name, referencing their last job type and when they used you
- Include a seasonal or timely nudge such as spring cleanout, garage clear-out, or moving season
- Save every draft unsent in Gmail for owner review before sending
Done when A personalized winback draft exists in Gmail for every qualifying lapsed customer.
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3
Slack - post lapsed customer list sorted by lifetime value
slack.com
WebRun opens Slack to post lapsed customer list sorted by lifetime value. - Post a monthly lapsed-customer list to your sales or ops Slack channel
- Sort by lifetime spend so the highest-value former customers appear first
- Flag any customer who booked three or more past jobs as a priority winback target
Done when Team has the monthly lapsed-customer winback list sorted by value in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it send winback emails to former customers automatically?
No. WebRun drafts every winback message in Gmail and leaves it unsent for your review. You decide which ones to send so no email reaches a former customer without your approval.
How does it personalize the winback if it does not know the customer well?
It uses the real job history in Jobber: the last job type, the date, and how many jobs the customer has had. This gives each draft a genuine, personal feel rather than a generic mass email.
Will it keep emailing the same lapsed customer every month?
No. It checks whether a winback email was sent to that customer in the past 60 days and skips them if so, preventing repeated outreach to the same person within a short window.
Related templates
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