Automated iKhokha Chargeback Dispute Alerts
Every morning, WebRun opens iKhokha, checks for any new chargeback a customer has raised with their bank, logs the amount, reason, and response deadline in Google Sheets, and posts a Slack alert naming the transaction so you can gather evidence before the window closes.
How do I keep track of iKhokha chargeback disputes before the deadline passes?
Every morning, WebRun checks iKhokha for any new chargeback a customer has raised with their bank and logs the amount, reason, and response deadline in Google Sheets. It posts a Slack alert naming the transaction and repeats it daily while the dispute stays open, so you gather evidence and respond yourself before the window closes.
- No chargeback deadline gets missed because the alert repeats daily
- Every dispute's amount, reason, and deadline lives in one sheet
- You know the same morning a dispute is raised, not days later
Built for retail shop owners · e-commerce and remote sellers · service businesses taking card payments
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
dashboard.ikhokha.comin a real browser with your saved login - no setup, no API keys. -
1
iKhokha - find new chargeback disputes
ikhokha.com
WebRun opens iKhokha to find new chargeback disputes. - Check iKhokha for any chargeback raised since the last run
- Capture the original transaction, amount, reason code, and response deadline
- Note that a chargeback fee applies regardless of the outcome
Done when Every new chargeback is captured with its deadline.
-
2
Google Sheets - log the amount, reason, and deadline
google.com
WebRun opens Google Sheets to log the amount, reason, and deadline. - Add a row for each chargeback with its status: open, evidence needed, or closed
- Sort the log by the nearest deadline first
Done when The chargeback log is current and sorted by deadline.
-
3
Slack - alert you before the deadline
slack.com
WebRun opens Slack to alert you before the deadline. - Post an alert naming the transaction, amount, and days left to respond
- Repeat the alert daily while a dispute stays open
Done when You have every open chargeback's deadline visible in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun submit my dispute response for me?
No, it never files or submits anything on your behalf. It only tracks the deadline and alerts you so you can gather evidence and respond yourself in iKhokha.
Does every chargeback cost me money?
A chargeback fee applies whenever a customer disputes a transaction with their bank, whichever way the dispute goes, so WebRun flags every one, not just the large ones.
What happens if I miss the deadline?
iKhokha's own deadline still governs the case. WebRun's job is making sure that deadline is impossible to miss by repeating the alert daily while it's open.
Related templates
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