Automated Deskera Sales Order Fulfillment Tracking
Every hour, WebRun opens Deskera, finds sales orders that have not shipped within your target window, drafts a polite delay notice to the customer in Gmail for your team to review, and posts a Slack alert to ops with the orders that need attention first.
How do I catch stalled sales orders in Deskera before customers complain?
WebRun checks Deskera every hour for sales orders that have not shipped within your fulfillment window, drafts a polite delay notice for the customer in Gmail, and posts a Slack alert to your ops team with what is stuck. Draft notices always wait for your team's review, so no customer hears from WebRun directly.
- Stuck sales orders get flagged within the hour instead of at week end
- Customer delay notices are ready to send the moment a human reviews them
- Ops opens Slack to a prioritized stuck order list instead of searching Deskera
Built for SMB operations teams · warehouse managers · order fulfillment leads · ecommerce sellers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.deskera.comin a real browser with your saved login - no setup, no API keys. -
1
Deskera - find stalled sales orders
deskera.com
WebRun opens Deskera to find stalled sales orders. - Open Deskera and filter sales orders to Not Shipped
- Keep only those past your target fulfillment window
- Note the customer, items, and how many days it has been stuck
Done when Every sales order past its fulfillment window is listed with how late it is.
-
2
Gmail - draft the delay notice
gmail.com
WebRun opens Gmail to draft the delay notice. - Draft a short, polite delay notice for each affected customer
- Leave it unsent in Gmail for your team to review and send
- Never send the notice automatically
Done when A delay draft is ready in Gmail for every stuck order.
-
3
Slack - alert ops to what's stuck
slack.com
WebRun opens Slack to alert ops to what's stuck. - Post the stuck orders to ops with customer and days late
- Put the oldest orders at the top
Done when Ops has today's stuck order list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about the delay without me?
No. WebRun always leaves the delay notice as a draft in Gmail. Your team reviews and sends it, so customers only hear from a person.
How does it decide an order is stuck?
It compares each order's time since creation to the fulfillment window you set in Deskera, so the definition of late is entirely yours.
What if an order ships between checks?
It reads the live status in Deskera every hour, so an order that ships is dropped from the list on the very next run.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.