Automated Courier Quote Follow-Up Emails
Every Monday, WebRun checks Tookan for quotes or proposals that have not received a response within your follow-up window, drafts a polite check-in email for each prospect, saves the drafts in Gmail for your sales team to review, and posts a Slack summary so nothing slips.
How do I automatically follow up on unanswered courier quotes?
WebRun checks Tookan every Monday for unanswered courier quotes past your follow-up window, drafts a polite check-in email for each prospect in Gmail, and posts a Slack pipeline summary for your sales team to review. No follow-up reaches a prospect without a human approval.
- Every unanswered quote gets a follow-up drafted every Monday without manual effort
- Aged quotes over 14 days are flagged for priority review
- No follow-up reaches a prospect before the sales team approves it
Built for courier sales teams · last-mile delivery business development · logistics account managers · courier company owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.tookanapp.comin a real browser with your saved login - no setup, no API keys. -
1
Tookan - find unanswered quotes
WebRun opens Tookan to find unanswered quotes. - Open Tookan and find merchant or client records with an open quote or proposal sent more than your configured days ago
- Capture the prospect name, contact email, quote date, and estimated delivery volume
- Skip records where a follow-up was already sent or the quote was accepted or declined
Done when Every unanswered quote past its follow-up window is listed with prospect details.
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2
Gmail - draft follow-up email
WebRun opens Gmail to draft follow-up email. - Draft a brief, friendly follow-up email referencing the original quote and the prospect's delivery needs
- Keep the tone helpful rather than pushy and include a clear call to action
- Save the draft in Gmail without sending, for your sales team to review before dispatching
Done when A follow-up draft is queued in Gmail for every outstanding quote, none sent automatically.
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3
Slack - report pending follow-ups
WebRun opens Slack to report pending follow-ups. - Post a Slack summary to the sales channel listing how many follow-up drafts are queued
- Flag quotes more than 14 days old for priority review
Done when The sales team has a weekly pipeline view in Slack and knows which drafts need urgent attention.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send follow-up emails to prospects automatically?
No. Every follow-up is saved as a Gmail draft for your sales team to review before sending. Nothing goes to a prospect without a human sign-off.
How long after sending a quote does it wait before drafting a follow-up?
You set the follow-up window. The default is three business days, but you can adjust it to match your sales process.
What if a prospect has already replied or declined?
WebRun reads the quote status in Tookan each Monday, so accepted or declined quotes are skipped and only genuinely unanswered ones generate a follow-up draft.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.