Automated Empty Dwell Storage Warnings
Every morning, WebRun opens MRI Intermodal Software, measures how long each empty has dwelled against its free-time allowance, posts the depot a Slack watchlist of units close to expiry, and drafts each customer a heads-up email so nobody is surprised when storage charges start.
How do I warn customers before empty container storage charges begin?
WebRun opens MRI Intermodal Software every morning, measures how long each empty has dwelled against its free-time allowance, and flags units nearing expiry. It posts the depot a Slack watchlist and drafts each affected customer a courtesy heads-up email listing the containers, the free-time end date, and the storage rate. The emails stay unsent for a coordinator to approve.
- Customers get a courtesy warning before storage charges ever hit
- The depot sees every empty about to expire in one ranked list
- No storage charge lands as a surprise, protecting the customer relationship
Built for container depots · depot coordinators · equipment control teams · customer service desks
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.mriintermodal.comin a real browser with your saved login - no setup, no API keys. -
1
MRI Intermodal Software - measure empty dwell time
mriintermodal.com
WebRun opens MRI Intermodal Software to measure empty dwell time. - Open MRI Intermodal Software and list empty containers currently in the yard
- For each unit, read the gate-in date and the customer's free-time allowance
- Calculate days dwelled and days remaining before storage charges apply
- Flag units within a few days of free-time expiry and any already over
Done when Every empty is listed with its days dwelled and days left before storage charges.
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2
Slack - post the free-time watchlist
slack.com
WebRun opens Slack to post the free-time watchlist. - Post a free-time watchlist to the depot channel
- Group units by customer and show days remaining for each
- Put units expiring today or tomorrow at the top
Done when The depot team has a Slack watchlist of empties nearing storage charges.
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3
Gmail - draft customer heads-up emails
gmail.com
WebRun opens Gmail to draft customer heads-up emails. - Draft one heads-up email per customer whose empties are nearing free-time expiry
- List their container numbers, the free-time end date, and the storage rate that will apply
- Keep the tone helpful, framing it as a courtesy reminder to arrange pickup
- Leave every email unsent as a draft for the depot coordinator to review and send
Done when A ready-to-send heads-up email is drafted for each affected customer, none sent automatically.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about storage charges without me?
No. WebRun posts the internal Slack watchlist on its own, but each customer heads-up email is left as a draft for your coordinator to review and send. No charge warning goes out to a customer unapproved.
Does it actually apply the storage charge?
No. WebRun never bills anyone or changes a rate. It only reads dwell time in MRI Intermodal Software and gives you advance warning. Applying or waiving a storage charge stays entirely in your hands.
How far ahead does it warn?
By default it flags empties within a few days of free-time expiry, plus any already over. You set the exact look-ahead window and each customer's free-time allowance in your run settings.
Related templates
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