Recover guests who started a booking but did not complete it
Every morning, WebRun opens ROLLER, finds bookings that were initiated but not completed in the past 48 hours, pulls the guest's contact details and the session type they were browsing, and drafts a friendly win-back email in Gmail with a direct checkout link, leaving every draft for your review before it is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically recover abandoned axe throwing bookings?
WebRun checks ROLLER every morning for booking attempts started in the past 48 hours that were never completed, pulls each guest's contact details and session interest, and drafts a friendly win-back email in Gmail with a direct checkout link. Every draft waits for your team's approval before anything is sent, recovering lost bookings without spamming guests.
- Incomplete bookings from the past 48 hours get a personalized win-back draft every morning
- Guests who completed a booking or were recently contacted are excluded automatically
- Direct checkout links in each draft reduce friction for guests returning to book
Built for axe throwing venue owners · venue marketing teams · attraction booking managers · FEC operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.roller.softwarein a real browser with your saved login - no setup, no API keys. -
1
ROLLER - find incomplete bookings from the past 48 hours
roller.software How to Automate ROLLER
WebRun opens ROLLER to find incomplete bookings from the past 48 hours. - Open ROLLER and look for any abandoned or incomplete booking records from the past 48 hours
- Capture the guest's name, email address, session type they were browsing, and preferred date if captured
- Exclude any guest who completed a booking or has received a win-back message in the last 30 days
Done when Every eligible abandoned booking from the past 48 hours is listed with guest contact and session interest.
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2
Gmail - draft a personalized win-back email with a checkout link
gmail.com How to Automate Gmail
WebRun opens Gmail to draft a personalized win-back email with a checkout link. - Draft a friendly, low-pressure email to each guest acknowledging they were looking at a session and inviting them to complete their booking
- Include a direct link to the ROLLER booking page for the session type they viewed
- Optionally include a small incentive placeholder such as a limited-time offer for you to fill in
- Leave every draft unsent for your team to review before it goes to the guest
Done when A Gmail draft win-back email exists for every eligible abandoned booking. Nothing has been sent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the guest automatically?
No. Every win-back email is saved as a Gmail draft and waits for your team to review and send it. No message goes to a guest without a human approving it first.
How does it identify an incomplete booking in ROLLER?
It looks for booking records with an initiated or incomplete status in ROLLER. If ROLLER does not capture partial bookings, this workflow can be adapted to use a separate cart-abandonment data source.
What if the guest completes their booking before the draft is sent?
Tell your team to check ROLLER before sending any win-back draft. If the guest has since booked, the draft should be discarded. Future runs will also exclude guests who have completed a booking.
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