Automated Auto Glass Insurance Claim Follow-Up
Every morning, WebRun opens Omega EDI, scans submitted claims for missing responses or rejections, logs each stalled claim to a Google Sheet, and posts your billing team a prioritized chase list in Slack.
How do I track and follow up on stalled auto-glass insurance claims?
WebRun scans Omega EDI every morning for insurance claims that have stalled or come back rejected, logs each one to a Google Sheet with the insurer, claim number, and days outstanding, and posts your billing team a ranked internal chase list in Slack so high-value claims get attention before they age past your payment window.
- Stalled claims are caught within one business day, not weeks
- Billing team opens Slack to a ranked chase list every morning
- Resolved claims are closed in the tracker automatically
Built for auto glass billing teams · glass shop owners · insurance billing coordinators · windshield replacement shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.omegaedi.comin a real browser with your saved login - no setup, no API keys. -
1
Omega EDI - scan for stalled or rejected claims
omegaedi.com
WebRun opens Omega EDI to scan for stalled or rejected claims. - Open Omega EDI and navigate to the Claims or Invoices section
- Filter for claims submitted more than 3 business days ago with no insurer response
- Also capture any claims returned with a rejection or error status
- Record insurer name, claim number, invoice amount, and days outstanding for each
Done when Every stalled or rejected claim is listed with its details.
-
2
Google Sheets - log each outstanding claim
google.com
WebRun opens Google Sheets to log each outstanding claim. - Open the auto-glass claims tracker spreadsheet
- Append a new row for each stalled claim, including insurer, claim number, amount, and days outstanding
- Mark any previously logged claims that have now resolved as closed
Done when The claims tracker sheet reflects today's outstanding and resolved items.
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3
Slack - post internal chase list
slack.com
WebRun opens Slack to post internal chase list. - Post a ranked summary of all outstanding claims to the billing Slack channel
- Lead with the longest-outstanding and highest-value claims
- Include a link to the Google Sheet for full detail
Done when The billing team has today's claim chase list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the insurance company on our behalf?
No. WebRun only posts an internal chase list to your billing team in Slack. All insurer outreach is done by your staff after reviewing the list.
How does it decide which claims are stalled?
It flags any claim submitted more than 3 business days ago with no response in Omega EDI, plus any claim returned with a rejection or error code.
What happens to claims that get resolved overnight?
It reads live claim status from Omega EDI each morning, so resolved claims are marked closed in the sheet and dropped from the Slack chase list automatically.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.