Automated ECP Care Level Billing Reconciliation
Every Monday, WebRun opens ECP, compares each resident's currently assessed care level against the level they were actually billed for that month, logs every mismatch with the dollar difference in a Google Sheet, and emails your business office a discrepancy list to correct, so no resident is over billed or under billed for their real level of care.
How do I catch assisted living billing mismatches against assessed care level?
WebRun compares each resident's currently assessed care level against what they were actually billed in ECP every Monday, logs every mismatch and its dollar difference in Google Sheets, and emails your business office a discrepancy list to correct. It never changes a bill itself, so no resident stays over billed or under billed for long.
- Billing mismatches surface every week instead of at the next audit
- Business office corrects discrepancies before they compound across months
- No resident stays billed at the wrong care level unnoticed
Built for assisted living business office managers · billing coordinators · revenue integrity teams · multi-site senior living operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ecp123.comin a real browser with your saved login - no setup, no API keys. -
1
ECP - compare assessed care level to billed level
ecp123.com
WebRun opens ECP to compare assessed care level to billed level. - Open ECP and pull each resident's currently assessed care level
- Compare it against the care level rate they were actually billed
- Flag every resident where the assessed and billed levels differ
Done when Every resident's assessed care level has been compared to their billed level.
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2
Google Sheets - log every mismatch with the difference
google.com
WebRun opens Google Sheets to log every mismatch with the difference. - Open the billing reconciliation tracker in Google Sheets
- Log each mismatch with the resident, assessed level, billed level, and dollar difference
- Sort so the largest dollar differences appear first
Done when The sheet lists every mismatch sorted by dollar impact.
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3
Gmail - alert the business office to discrepancies
gmail.com
WebRun opens Gmail to alert the business office to discrepancies. - Draft an email to your business office listing this week's discrepancies
- Lead with the largest dollar differences
- Send the internal alert. It never adjusts a resident's invoice or charges anything on its own
Done when Your business office has this week's discrepancy list to review and correct.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it change a resident's bill automatically?
No. It only flags discrepancies between assessed and billed care level. Your business office reviews the list and makes any actual billing correction.
How does it calculate the dollar difference?
It compares your community's rate for the assessed care level against the rate the resident was actually billed, using the rates you set up in ECP.
What if a rate change was intentional, like a temporary adjustment?
You can mark that resident as an approved exception in the Google Sheet, and it will be excluded from future mismatch alerts.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.