Low-Star Review Alerts, Instant
Every hour, WebRun checks your Google Business Profile and Trustpilot pages for any new 1- or 2-star reviews, and sends you an immediate Telegram alert with the review text and a draft response so you can act within the hour.
How can I get an instant alert when a 1- or 2-star review appears?
Every hour, WebRun checks your Google Business Profile and Trustpilot pages for new 1- or 2-star reviews and sends you an immediate Telegram alert with the review text and a draft response - so you can reply within the hour before a negative review shapes customer perception.
- Every 1- or 2-star review spotted within an hour of posting
- Draft response ready so you can reply immediately
- Negative reviews addressed before they influence other customers
Built for business owners · marketing managers · local service businesses · multi-location brands
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
business.google.comin a real browser with your saved login - no setup, no API keys. -
1
Google Business Profile - scan for new low-star reviews
business.google.com
WebRun opens Google Business Profile to scan for new low-star reviews. - Open Google Business Profile and navigate to the Reviews section
- Check for any new reviews posted since the last run
- Flag any review rated 1 or 2 stars and capture the reviewer name, rating, and full review text
- Draft a calm, professional response - leave it unposted
Done when Any new 1–2 star reviews are flagged with a draft response ready.
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2
Trustpilot - scan for new low-star reviews
trustpilot.com
WebRun opens Trustpilot to scan for new low-star reviews. - Open your Trustpilot business page and check for new reviews
- Flag any review rated 1 or 2 stars
- Capture the reviewer name, rating, and review text
- Draft a calm, professional response - leave it unposted
Done when Any new 1–2 star Trustpilot reviews are flagged with a draft response ready.
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3
Telegram - send immediate alert with draft reply
telegram.org
WebRun opens Telegram to send immediate alert with draft reply. - Send an urgent Telegram message for each flagged review, including platform, rating, reviewer, full text, and the draft reply
- Mark the message as high priority so it reaches you immediately
Done when You have been alerted about every new low-star review with a draft response to post or edit.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun post the response for me?
No - all responses to negative reviews are drafted and sent to you for approval first. WebRun never posts a negative-review response on its own.
What if I get a low-star review at 2 AM?
The alert fires within the hour regardless of the time. You can set Telegram to deliver it as a high-priority notification so it wakes you if needed.
Can I add more platforms?
Yes - extend the plan to cover Yelp, Tripadvisor, or any public review page and WebRun will monitor them on the same hourly cycle.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.