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Automated PI Quote Follow-Up Email Drafts

Every morning, WebRun opens CROSStrax, finds quotes that have been outstanding for more than two days, and drafts a personalised follow-up email in Gmail for each one. You review and send only the emails you are happy with.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 CROSStrax find outstanding quotes
2 Gmail draft follow-up emails for review
In short

How do I automatically follow up on outstanding investigation quotes?

Every morning, WebRun scans CROSStrax for quotes that have been outstanding for more than two days and drafts a personalised follow-up email in Gmail for each one, including the client name, case type, and original quote date. All drafts sit in your Gmail Drafts folder for your review before anything is sent to a potential client.

  • No outstanding quote goes uncontacted for more than two business days
  • Every follow-up is personalised with client name, case type, and quote date
  • You review every email before it reaches a potential client

Built for private investigation agencies · solo investigators · PI firm owners · investigation sales teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.crosstrax.co in a real browser with your saved login - no setup, no API keys.

  2. 1
    CROSStrax - find outstanding quotes
    www.crosstrax.co
    WebRun in CROSStrax: find outstanding quotes
    WebRun opens CROSStrax to find outstanding quotes.
    • Open CROSStrax and filter cases or leads to those with a quote issued but no acceptance recorded
    • Note the quote date, client name, case type, and quoted amount for each outstanding record
    • Skip any quote that already has a scheduled follow-up or a reply on record

    Done when Every quote outstanding for more than two days is listed with client details and quote amount.

  3. 2
    Gmail - draft follow-up emails for review
    gmail.com
    WebRun in Gmail: draft follow-up emails for review
    WebRun opens Gmail to draft follow-up emails for review.
    • Open Gmail and create a draft for each outstanding quote
    • Address it to the client using their name and reference the case type and original quote date
    • Leave every draft unsent in the Drafts folder for your review - do not send automatically

    Done when A personalised follow-up draft exists in Gmail for every outstanding quote, ready for your review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.crosstrax.co
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Follow-up drafts · Gmail Drafts
OutputWhat each run produces - A Gmail draft follow-up email for each outstanding quote, personalised with the client name, case type, and original quote date.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send the follow-up emails without my approval?

No. Every follow-up is saved as a Gmail draft only. WebRun never sends an email to a potential client without you reviewing and clicking Send yourself.

How many days does it wait before drafting a follow-up?

The default is two business days after a quote is issued. You can adjust this threshold when you set up the workflow to match your own follow-up cadence.

What if a client has already replied or declined?

WebRun reads the latest status in CROSStrax each morning and skips any quote that already has a recorded reply, so you never draft a follow-up for a closed conversation.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.