Chase overdue MCA payments before they become defaults
Every morning, WebRun opens Centrex, identifies advances with one or more failed ACH pulls, drafts a courteous payment-reminder email for each merchant via Gmail, and posts a Slack worklist so your team can review and send each draft before the day's collection window closes.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically chase merchants with missed MCA payments?
WebRun checks Centrex every morning for advances with failed ACH pulls, drafts a polite reminder email for each merchant in Gmail, and posts a prioritised chase list to Slack. Every draft waits for a team member to review and approve before anything reaches the merchant.
- Missed payments are chased the same morning they are detected
- Collectors start each day with a ready-to-send, prioritised outreach list
- No merchant contact goes out without a human review
Built for MCA funders · collections teams · advance servicing managers · MCA operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.centrexsoftware.comin a real browser with your saved login - no setup, no API keys. -
1
Centrex - find advances with missed pulls
centrexsoftware.com How to Automate Centrex
WebRun opens Centrex to find advances with missed pulls. - Open Centrex and filter active advances to those with one or more failed ACH remittances in the last 3 days
- Capture merchant name, contact email, advance ID, missed amount, and days since last successful pull
- Sort by total outstanding missed amount, largest first
Done when Every advance with an overdue remittance is listed with its contact details and missed amounts.
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2
Gmail - draft merchant outreach for review
gmail.com How to Automate Gmail
WebRun opens Gmail to draft merchant outreach for review. - Draft a polite, on-brand outreach email for each merchant, referencing the specific advance and missed amount
- Save each email as a draft in Gmail, not sent, for team review
- Flag drafts for the assigned account manager using Gmail labels
Done when A saved Gmail draft exists for every overdue merchant, ready for review and sending.
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3
Slack - post chase worklist to ops team
slack.com How to Automate Slack
WebRun opens Slack to post chase worklist to ops team. - Post a chase worklist to your collections channel listing each merchant, the missed amount, and a link to their Gmail draft
- Sort the list by outstanding balance, highest first
- Note any merchant overdue for more than 5 days as high-priority
Done when Your collections team has a prioritised Slack worklist with links to each ready-to-send draft.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send emails to merchants on its own?
No. WebRun saves every outreach as a Gmail draft and lists it in Slack. A team member reviews and sends each one. Nothing goes to a merchant without human approval.
How many missed pulls trigger a chase?
By default, one failed pull in the last 3 days adds a merchant to the list. You can adjust the threshold when setting up the workflow.
What if the merchant already called in and arranged a make-good?
Your team can delete the Gmail draft before sending. The next morning's run reads live Centrex data, so any advance with a cleared payment is automatically skipped.
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