Automated Liquor Store Order Ready Pickup Notices
Every hour, WebRun checks Bottlecapps for online orders whose status has changed to Ready for Pickup, drafts a personalized pickup notification for each customer in Gmail, and alerts staff in Slack so they can approve and send the message before the customer comes in.
How do I automatically notify customers when their liquor store online order is ready for pickup?
WebRun checks Bottlecapps every hour for online orders newly marked as ready for pickup, drafts a personalized notification for each customer in Gmail, and alerts staff in Slack. Staff reviews and sends the draft, so every customer hears the moment their order is packed without anyone remembering to reach out manually.
- Customers hear about their order within the hour it is packed
- Staff are alerted in Slack rather than relying on memory
- No order sits packed and unnoticed at close of day
Built for liquor store staff · bottle shop managers · wine and spirits retailers · click-and-collect operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.bottlecapps.comin a real browser with your saved login - no setup, no API keys. -
1
Bottlecapps - find newly ready-for-pickup orders
bottlecapps.com
WebRun opens Bottlecapps to find newly ready-for-pickup orders. - Open Bottlecapps and filter online orders to those with status Ready for Pickup
- Capture each order's customer name, email, order number, and the items ordered
- Skip any order whose pickup notice has already been drafted or sent
Done when Every order newly marked as ready for pickup is listed with customer contact details.
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2
Gmail - draft personalized pickup notifications
gmail.com
WebRun opens Gmail to draft personalized pickup notifications. - For each ready order, draft a pickup notification email with the customer's name, order number, items included, store address, and your pickup hours
- Save each draft unsent in Gmail Drafts for staff review
- Do not send any notification without staff approval
Done when A personalized pickup notification draft is in Gmail Drafts for every newly ready order.
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3
Slack - alert staff to review and send
slack.com
WebRun opens Slack to alert staff to review and send. - Post a summary to the store channel listing the number of new drafts waiting for review
- Name each customer and order number so staff can prioritize
- Remind staff to mark the order as notified in Bottlecapps after sending
Done when Staff see the new pickup drafts in Slack and know to review before the customer arrives.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the pickup email to customers without a staff member reviewing it first?
No. Every notification is saved as a Gmail draft and flagged in Slack. Staff reviews and sends each one, so no customer receives a message without human approval.
What if the customer already called to say they are on the way?
Staff can delete the draft before sending if the customer has already been notified by phone. WebRun only creates drafts for orders with no existing notification record in Bottlecapps.
How quickly after packing does the customer get notified?
WebRun checks Bottlecapps every hour. Once staff marks an order ready and a reviewer sends the draft, the customer typically hears within the hour.
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