Automated Rating Scale Threshold Alerts
Through the day, WebRun opens Osmind, reads newly submitted rating-scale results, compares them to your configured alert thresholds, and when a score crosses a safety line such as an elevated PHQ-9 item nine or a positive C-SSRS screen, it pages the on-call clinician in Slack at once and drafts a documented check-in note in Gmail for review.
How do I get alerted when a patient's rating-scale score crosses a safety threshold?
WebRun checks Osmind through the day for new rating-scale results and compares each to your alert thresholds. When a score crosses a safety line such as PHQ-9 item nine or a positive C-SSRS screen, it pages the on-call clinician in Slack at once and drafts an internal check-in note in Gmail for the treating clinician to review and act on.
- High-risk scores page a clinician within minutes, not at the next visit
- Every crossing is documented with a drafted internal check-in note
- Alert thresholds are set per scale so only real safety flags escalate
Built for interventional psychiatry clinics · on-call psychiatric clinicians · measurement-based care teams · behavioral health safety leads
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.osmind.orgin a real browser with your saved login - no setup, no API keys. -
1
Osmind - check new scores against thresholds
osmind.org
WebRun opens Osmind to check new scores against alert thresholds. - Open Osmind and read patient rating-scale results submitted since the last check
- Compare each result to the alert thresholds set for scales like PHQ-9, GAD-7, and C-SSRS
- Give special weight to safety items such as PHQ-9 item nine and any positive C-SSRS response
- Capture patient initials, the scale, the score, the threshold crossed, and the submission time for each hit
Done when Every new score above a configured threshold is identified with the scale, value, and threshold it crossed.
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2
Slack - page the on-call clinician
slack.com
WebRun pages the on-call clinician the moment a threshold is crossed. - Post an urgent alert to the on-call clinical Slack channel for each threshold crossing
- State the patient initials, the scale, the value, and the safety threshold crossed, most urgent first
- @-mention the on-call clinician so the alert is seen without delay
- Keep the message to initials and scores so it can act as an internal safety page
Done when The on-call clinician has an urgent Slack page for every threshold crossing, with the highest-risk first.
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3
Gmail - draft a check-in note for review
gmail.com
WebRun drafts an internal safety check-in note, left unsent for review. - For each alert, draft an internal check-in note in Gmail addressed to the treating clinician
- Summarize the scale, the score, the threshold, and a suggested same-day outreach step
- Leave every note as an unsent draft for the clinician to review, edit, and act on
- Do not contact the patient and do not send any message automatically
Done when An internal check-in note draft awaits the treating clinician for each threshold crossing.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it ever contact the patient directly?
No. WebRun pages your on-call clinician in Slack and drafts an internal check-in note in Gmail for the treating clinician. It never messages the patient. All patient outreach is done by a clinician after reviewing the alert.
Can I set which scores trigger an alert?
Yes. You define the thresholds per scale, such as a PHQ-9 item nine value or a positive C-SSRS screen, and WebRun only escalates when a new result crosses one of the lines you set.
Is patient information exposed in the alerts?
No. Slack pages and Gmail drafts use patient initials and scores only and stay inside your own connected workspace, so no protected health information is sent to any outside service. A clinician looks up full detail in Osmind.
Related templates
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