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Automated Esketamine Claim Denial Worklist

Every morning, WebRun opens Osmind, pulls all denied and rejected esketamine and TMS claims not yet appealed, groups them by denial reason code and payer, logs a sortable worklist to Google Sheets with each appeal deadline, and posts your billing team a Slack digest so revenue is recovered before filing windows close.

Runs on WebRun · Strict Lockdown policy
Every day at 7:30 AM WebRunorchestrates each step
1 Osmind pull denied and rejected claims
2 Google Sheets build the denial worklist
3 Slack alert billing with denial counts
In short

How do I track and prioritize denied esketamine claims for appeal?

WebRun opens Osmind every morning and pulls denied and rejected esketamine and TMS claims not yet appealed. It groups them by denial reason code and appeal deadline in Google Sheets, then posts your billing team a Slack digest with total denials, revenue at risk, and the top reason codes, so appeals are filed before windows close.

  • No appeal window expires unnoticed because the list is reviewed every morning
  • Billing sees denial counts and revenue at risk in Slack within seconds
  • Recurring denial reasons surface so systemic billing errors get fixed at the source

Built for psychiatric billing specialists · interventional psychiatry clinics · revenue cycle managers · behavioral health billing teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.osmind.org in a real browser with your saved login - no setup, no API keys.

  2. 1
    Osmind - pull denied and rejected claims
    osmind.org
    WebRun in Osmind: pull denied and rejected claims
    WebRun opens Osmind to pull denied esketamine and TMS claims.
    • Open Osmind and go to claims or denial management
    • Filter for esketamine and TMS claims with a denied or rejected status not yet appealed or corrected
    • Capture the claim number, patient initials, payer, denial reason code, denial date, service date, and billed amount
    • Compute each payer's appeal deadline from the denial date

    Done when Every unworked denied or rejected claim is listed with its reason code, payer, and appeal deadline.

  3. 2
    Google Sheets - build the denial worklist
    google.com
    WebRun in Google Sheets: build the denial worklist
    WebRun logs each denial and sorts the worklist by appeal urgency.
    • Open the Claim Denial Worklist sheet
    • Append new denial records as rows, skipping claims already in the sheet
    • Group rows by denial reason code so recurring patterns are visible at a glance
    • Sort by appeal deadline, soonest first, and mark claims within ten days of their deadline

    Done when The worklist is current, grouped by reason code, and sorted by appeal urgency.

  4. 3
    Slack - alert billing with denial counts
    slack.com
    WebRun in Slack: alert billing with denial counts
    WebRun posts the denial worklist and revenue at risk to the billing channel.
    • Post a morning digest to the billing Slack channel with the count of open denials and total billed amount at risk
    • Break out the top denial reason codes so the team can spot systemic issues
    • Flag claims within ten days of their appeal deadline and link the full Google Sheet

    Done when The billing team has a Slack summary with denial counts, top reason codes, and urgent appeal flags.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.osmind.org
ScheduleRuns automatically on this cadence
Every day at 7:30 AM
DeliveryHow each run's result reaches you
Denial worklist · Slack
OutputWhat each run produces - A Google Sheet of denied esketamine and TMS claims grouped by reason code and sorted by appeal deadline, plus a Slack digest of counts and revenue at risk.
Spreadsheet + alert
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it file appeals or corrected claims automatically?

No. WebRun builds the worklist and surfaces priority records. All appeals, corrected claims, and payer communications are actioned by your billing team after reviewing the list. Nothing is submitted on its own.

How does it decide which denials are highest priority?

It sorts by appeal deadline, putting claims closest to the filing window first, and surfaces the highest billed amounts so the revenue at greatest risk is visible at the top of the list.

What if a denial is already being worked?

It is skipped. WebRun reads live claim status in Osmind each morning, so any claim updated to in-appeal or corrected drops off the next day's worklist automatically.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.