Automated Oversize Load Delay Exception Alerts
Every hour during operating hours, WebRun checks active oversize loads in ProMiles against their permitted travel windows, identifies any load running more than two hours late, posts an exception alert to the dispatch Slack channel, and queues a draft SMS to the driver for dispatcher approval before sending.
How do I get automatic alerts when an oversize load falls behind its permitted travel window?
WebRun checks your ProMiles active loads every hour against their permitted travel windows and flags any load running more than two hours behind schedule. It posts an exception alert to your dispatch Slack channel and queues a draft driver SMS in Twilio for dispatcher approval, so you can extend permits or adjust routes before a breach occurs.
- Permit travel window breaches detected before they happen
- Dispatcher alerted within the hour a delay develops
- Driver outreach queued and approved before any message is sent
Built for heavy haul dispatchers · oversize load coordinators · transport ops managers · permit compliance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.promiles.com/permit-managerin a real browser with your saved login - no setup, no API keys. -
1
ProMiles - monitor active loads against permitted travel windows
promiles.com
WebRun opens ProMiles to monitor active loads against permitted travel windows. - Open ProMiles and check the status of all loads currently in transit
- Compare each load's current route position against its permitted travel window and planned schedule
- Flag any load that is running more than 2 hours behind its permitted window
Done when All in-transit loads are checked and any running 2 or more hours late are flagged.
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2
Slack - post delay exception alert to dispatch
slack.com
WebRun opens Slack to post delay exception alert to dispatch. - Post a delay exception alert to the dispatch Slack channel for each flagged load
- Include the load ID, route, current position, permitted window end time, and estimated delay
- Recommend specific actions such as permit extension or route adjustment if applicable
Done when The dispatch team has received an exception alert for every delayed load in Slack.
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3
Twilio - queue draft driver SMS for dispatcher approval
twilio.com
WebRun opens Twilio to queue draft driver SMS for dispatcher approval. - Draft an SMS to the driver for each delayed load, noting the delay and asking for a status update
- Queue the draft for dispatcher review, do not send without approval
- Log the queued draft in Slack alongside the exception alert
Done when Driver SMS drafts are queued and linked in Slack for every delayed load, awaiting dispatcher approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send SMS messages to drivers automatically when a delay is detected?
No. WebRun queues draft SMS messages in Twilio for each delayed load and surfaces them in Slack for your dispatcher to review and approve before any message is sent to the driver.
What is a permitted travel window and why does it matter?
A permitted travel window is the time range specified in the oversize permit during which the load may travel. Arriving outside this window can constitute a permit breach, so early detection of delays is critical.
Can it alert only during specific operating hours?
Yes. You can configure the hourly run to operate only during your dispatch hours, such as 5 AM to 8 PM, so your team does not receive off-hours alerts for loads that resume in the morning.
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