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Automated Hardware Rental Equipment Return Reminders

Every morning, WebRun opens RockSolid MAX, finds rental agreements due back today or tomorrow, drafts a friendly return reminder for each customer in Gmail, and posts a Slack list so your staff can review and send before the equipment goes overdue.

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Runs on WebRun · Strict Lockdown policy
Every day at 7:00 AM WebRunorchestrates each step
1 RockSolid MAX find rentals due back today or tomorrow
2 Gmail draft return reminder for each customer
3 Slack post due-today list for staff review
In short

How do I automatically remind customers to return rental equipment on time?

WebRun opens RockSolid MAX each morning and finds every rental agreement due back that day or the next. It drafts a friendly return reminder for each customer in Gmail and posts a Slack list so staff can review and send before equipment goes overdue, reducing late fees and keeping rental inventory available.

  • Return reminders drafted every morning before the store opens
  • Overdue rentals flagged separately for priority staff action
  • No customer receives a reminder without a staff review

Built for independent hardware stores · tool rental departments · hardware store managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.rocksolid.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    RockSolid MAX - find rentals due back today or tomorrow
    rocksolid.com
    WebRun in RockSolid MAX: find rentals due back today or tomorrow
    WebRun opens RockSolid MAX to find rentals due back today or tomorrow.
    • Open RockSolid MAX and navigate to the rental management screen
    • Filter for open rental agreements with a return date of today or tomorrow
    • Capture the customer name, contact email, equipment description, rental number, and return date
    • Skip any rental already reminded in the past 24 hours

    Done when Every rental due back today or tomorrow is listed with the customer contact details.

  3. 2
    Gmail - draft return reminder for each customer
    gmail.com
    WebRun in Gmail: draft return reminder for each customer
    WebRun opens Gmail to draft return reminder for each customer.
    • Draft a friendly return reminder for each customer
    • Include the rental number, equipment description, and return date
    • Mention store hours and the late-fee policy in a brief, non-threatening way
    • Leave every draft unsent for staff review before it is sent to the customer

    Done when One unsent draft reminder per customer is saved in Gmail.

  4. 3
    Slack - post due-today list for staff review
    slack.com
    WebRun in Slack: post due-today list for staff review
    WebRun opens Slack to post due-today list for staff review.
    • Post a Slack list of all rentals due back today or tomorrow
    • Flag any rental already one day overdue in red
    • Include a link to the Gmail drafts for quick review and sending

    Done when Staff have a full due-today rental list in Slack with drafts ready to send.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.rocksolid.com
ScheduleRuns automatically on this cadence
Every day at 7:00 AM
DeliveryHow each run's result reaches you
Rental due list · Slack
OutputWhat each run produces - A list of rental agreements due back today or tomorrow, with draft return reminder emails in Gmail awaiting staff review.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send reminder emails to customers automatically?

No. Every reminder is saved as an unsent Gmail draft. A staff member reviews and sends it, so no customer receives a message without a human check first.

What happens if a rental is already overdue?

WebRun flags overdue rentals separately in the Slack list so staff can handle them directly, separate from the standard return reminders.

Can it remind customers for extended rentals as well?

Yes. As long as the return date is updated in RockSolid MAX to reflect the extension, WebRun will pick up the new due date on the next run and draft the reminder accordingly.

Keep going

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