Ask Diners for a Google Review
Every night, WebRun reads today's completed transactions in Square, filters out any table with a complaint or refund, drafts a personalised review-request email for each happy diner, and holds them for your approval - so your Google rating grows without you lifting a finger.
How can I automatically ask happy restaurant guests to leave a Google review?
Every night, WebRun reads completed Square transactions, filters out tables with complaints or refunds, drafts a personalised Google review request email for each happy diner, and holds every message in Gmail for your approval before anything is sent - growing your rating without manual outreach.
- Review requests sent only to guests with positive experiences
- Every message held for approval - nothing sent without your sign-off
- Google rating improves without manual outreach effort
Built for restaurant owners · cafe operators · hospitality teams · food and beverage businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
squareup.com/dashboardin a real browser with your saved login - no setup, no API keys. -
1
Square - identify happy diners from today
squareup.com
WebRun opens Square to identify happy diners from today. - Open Square Dashboard and review today's completed transactions
- Filter out any order with a refund, void, or complaint note
- Collect the email address and first name for each eligible customer
Done when A list of happy diners with contact details is ready.
-
2
Gmail - draft review-request email per guest
gmail.com
WebRun opens Gmail to draft review-request email per guest. - Draft a short, genuine review-request email for each diner, using their first name
- Include your direct Google review link so leaving a review takes one click
- Save every draft - do not send until you approve the batch
Done when Review-request emails are drafted in Gmail and waiting for your approval.
-
3
Google Business Profile - link to your review page
business.google.com
WebRun opens Google Business Profile to link to your review page. - Retrieve your current short review URL from the Get More Reviews section
- Confirm the link is live so every email points to the correct page
Done when The correct review link is confirmed and embedded in all drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email guests without my approval?
Never. Every email is saved as a Gmail draft and only sent after you approve - you stay in control of every message that goes to customers.
How does it know a diner was happy?
It excludes any transaction with a refund, void, or manager-flagged complaint. If in doubt, it leaves the guest off the list.
Can it tell if someone already left a review?
It can cross-check against your Google Business Profile reviewer list and skip anyone who has already reviewed you in the last 90 days.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.