Automated Special Order Arrival Notices for Nurseries
Every morning, WebRun opens SBI Software, finds special orders that were received since the last run, drafts a friendly pickup notice for each customer, logs each notification to a tracking sheet, and queues the drafts in Gmail for a staff member to review and send.
How do I automatically notify customers when their special plant order arrives?
WebRun opens SBI Software every morning, finds special orders received since the last check, drafts a personalised pickup notice in Gmail for each customer, and logs every notification in a Google Sheet. Staff review and send each draft, so customers hear about their plants quickly without any manual chase.
- Customers hear about their orders the same day they arrive
- Staff spend seconds, not minutes, on each notification
- Every notification is logged so nothing falls through the cracks
Built for garden center owners · plant nursery staff · retail nursery managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
sbisoftware.comin a real browser with your saved login - no setup, no API keys. -
1
SBI Software - find newly received special orders
sbisoftware.com
WebRun opens SBI Software to find newly received special orders. - Open SBI Software and navigate to the special orders module
- Filter for orders with a received date of today or since the last run
- Capture customer name, email, order number, item description, and pickup location for each order
- Skip orders that already have a notification sent flag
Done when Every newly received special order is listed with customer contact details.
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2
Google Sheets - log notification status
google.com
WebRun opens Google Sheets to log notification status. - Open the special-order notification tracker sheet
- Append each newly received order with customer name, order number, item, and notification status set to pending
Done when All newly received special orders are logged as pending notification.
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3
Gmail - draft pickup notice for staff to send
gmail.com
WebRun opens Gmail to draft pickup notice for staff to send. - Draft a friendly pickup notice for each customer with order details, pickup hours, and your store address
- Leave each email as a draft for staff to review before sending. Do not send automatically.
- Use the customer name and item description to personalise each draft
Done when One draft pickup notice per customer is sitting in Gmail drafts, ready for staff to review and send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers without staff reviewing the message first?
No. Every pickup notice is left as a Gmail draft for a staff member to review and personalise before sending. No customer email goes out automatically.
What if the same customer has multiple special orders arriving at once?
WebRun drafts one notice per order so each item is clearly referenced. Staff can combine them before sending if they prefer.
How does it know which orders are new since the last run?
It filters SBI Software for orders with a received date on or after the previous run date, so no order is processed twice.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.