Automated Gift Card Reminders
Every Monday, WebRun opens Resova, finds gift cards that have not been redeemed and are approaching their expiry date, drafts a personalised reminder email in Gmail for each recipient, and posts the queue to Slack for staff approval before any message is sent.
How do I automatically remind escape room guests to redeem their gift cards before they expire?
WebRun checks Resova every Monday for unredeemed gift cards expiring within 60 days, drafts a personalised reminder email for each recipient in Gmail with their code, expiry date, and a booking link, and posts the queue to Slack for staff approval. Cards expiring within 14 days are flagged as urgent so nothing lapses without a timely nudge.
- Unredeemed gift cards flagged automatically before they expire
- Personalised reminders with booking links drafted for each recipient
- Staff approve all outbound emails before any message reaches a customer
Built for escape room owners · venue managers · marketing managers · entertainment venue operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
resova.comin a real browser with your saved login - no setup, no API keys. -
1
Resova - find unredeemed gift cards near expiry
resova.com
WebRun opens Resova to find unredeemed gift cards near expiry. - Open Resova and filter gift cards to those with unredeemed status
- Identify cards expiring within the next 60 days
- Capture the recipient name, email, gift card value, code, and expiry date for each
Done when Every unredeemed gift card expiring within 60 days is listed with recipient details.
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2
Gmail - draft personalised reminder emails
gmail.com
WebRun opens Gmail to draft personalised reminder emails. - Draft a friendly personalised reminder email for each recipient using their name and the gift card value
- Include the gift card code, expiry date, and a direct booking link
- Leave each email as a draft in Gmail, not scheduled or sent
Done when A personalised reminder draft exists in Gmail for every flagged gift card recipient.
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3
Slack - queue messages for approval
slack.com
WebRun opens Slack to queue messages for approval. - Post a summary of unredeemed gift cards this week to the team channel including total count and combined value
- List the drafts created with recipient names and expiry dates
- Flag cards expiring within 14 days as urgent and prompt staff to approve the batch
Done when Staff have a Slack summary with draft reminders queued for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email gift card holders without staff approving first?
No. WebRun drafts every reminder in Gmail and posts a summary to Slack for review. No email is sent to any recipient until a team member approves the batch, keeping all outbound customer messages under your control.
How far in advance does it flag expiring gift cards?
WebRun flags gift cards expiring within 60 days each Monday and highlights cards expiring within 14 days as urgent, giving staff enough notice to approve and send reminders before the cards lapse.
What if a gift card is redeemed between weekly runs?
WebRun reads the live redemption status from Resova at the start of each run, so any card redeemed since the last check is excluded from the draft queue automatically.
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