Get a daily ENT no-show report and reschedule queue every morning
Every morning, WebRun opens CharmHealth, pulls the previous day's no-shows and late cancellations, builds a prioritized reschedule queue ranked by appointment type, and posts the list to your team's Slack channel so staff can start calling before 9 AM.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I get an automatic daily no-show report for my ENT clinic?
WebRun opens CharmHealth every morning, retrieves the previous day's no-shows and late cancellations, ranks them by appointment type and repeat-offender status, and posts the full reschedule queue to Slack so your front desk team can start calling before 9 AM.
- Reschedule queue is in Slack before 8 AM every day
- Repeat no-shows are flagged for priority follow-up
- No no-show slot goes unaddressed
Built for ENT clinics · otolaryngology practices · ENT front-desk teams · practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.charmhealth.comin a real browser with your saved login - no setup, no API keys. -
1
CharmHealth - pull no-shows and cancellations from yesterday
charmhealth.com How to Automate CharmHealth
WebRun opens CharmHealth to pull no-shows and cancellations from yesterday. - Open CharmHealth and filter the appointment list to yesterday's date
- Identify all appointments marked as No Show or Late Cancel
- Capture the patient name, appointment type, provider, and phone number for each
- Rank entries by appointment type, placing procedure and audiology visits first
Done when All of yesterday's no-shows and cancellations are listed and ranked.
-
2
Slack - deliver the reschedule queue to staff
slack.com How to Automate Slack
WebRun opens Slack to deliver the reschedule queue to staff. - Post the ranked reschedule queue to the front-desk Slack channel
- Include the count of no-shows by provider and appointment type
- Note which patients have had two or more consecutive no-shows for priority follow-up
Done when Staff have the reschedule queue in Slack and can begin outreach.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it automatically call or text patients who no-showed?
No. WebRun only compiles the reschedule queue and posts it to Slack for your front desk to action. All patient contact is initiated by staff, keeping patient information internal.
Can it separate no-shows from cancellations?
Yes. It reads the appointment status in CharmHealth and labels each entry as No Show or Late Cancel so staff can prioritize their calls accordingly.
What if the same patient no-shows repeatedly?
WebRun flags patients with two or more consecutive no-shows at the top of the queue so staff can decide whether to add a deposit requirement or review the booking policy.
Related templates
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