Cigars POS Automated Pre-order Arrival Alerts
Every morning, WebRun opens Cigars POS, finds special-order and limited boxes newly received into the humidor, matches each to the customers who placed a pre-order, drafts a pickup-ready notification in Klaviyo for each, and logs the matches to a Google Sheet for the counter to fulfill.
How do I automatically notify pre-order customers when their cigar box arrives?
WebRun watches Cigars POS every morning for special-order and limited boxes newly received, then matches each to the customers who pre-ordered it. It drafts a pickup notification in Klaviyo per customer and logs the matches to a Google Sheet, leaving every draft unsent so the counter confirms stock and sends it.
- Pre-order customers hear the moment their box is ready, not days later
- The counter confirms stock and sends, so no premature pickup notices
- Every reservation is tracked with a hold-by date in one sheet
Built for cigar lounges · tobacconists · cigar retailers · limited release shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
cigarspos.comin a real browser with your saved login - no setup, no API keys. -
1
Cigars POS - find newly received pre-order boxes
cigarspos.com
WebRun opens Cigars POS to find newly received pre-order boxes. - Open Cigars POS and check recent receiving into the humidor
- Find special-order or limited boxes newly marked as received
- Match each received box to the customers holding a pre-order or reservation for it
- Capture the customer, the box, and the reserved quantity for each match
Done when Every newly received pre-order box is matched to the customers who reserved it.
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2
Klaviyo - draft a pickup notification
klaviyo.com
WebRun opens Klaviyo to draft a pickup notification. - Open Klaviyo and draft a pickup-ready notification for each pre-order customer
- Personalize it with the customer name, the box that arrived, and the reserved quantity
- Include your pickup window and hold policy
- Save each notification as a draft and leave it unsent for the counter to review and send
Done when A pickup notification is drafted and left unsent for each pre-order customer.
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3
Google Sheets - log pre-order matches
google.com
WebRun opens Google Sheets to log pre-order matches. - Open the Pre-order Fulfillment sheet
- Log each match with the customer, box, quantity, and arrival date
- Mark the hold-by date so the counter knows when a reservation expires
- Keep a fulfillment status column the counter can update as pickups happen
Done when The sheet lists every pre-order match with its arrival date and hold-by date.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message customers before staff check?
No. WebRun drafts every pickup notification in Klaviyo and leaves it unsent. The counter confirms the box is really on the shelf and sends the note, so no customer is told to come in prematurely.
How does it match a box to the right customers?
It reads the pre-orders and reservations tied to each special box in Cigars POS, then matches a newly received box to exactly the customers holding a reservation for it, with their reserved quantity.
What if only part of the pre-order arrived?
It captures the received quantity against the reserved quantity in the sheet, so the counter can see partial arrivals and hold the notification until the full reservation is ready.
Related templates
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