Chase missed Aircall calls before they go cold
Every 30 minutes, WebRun checks Aircall for missed calls with no outbound callback logged yet, opens a Trello card in the follow up list with the caller details, and sends the assigned rep an internal WhatsApp nudge so the lead does not go cold.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I make sure missed Aircall calls get followed up?
WebRun checks Aircall every 30 minutes for missed calls with no callback yet, opens a Trello card with the caller and extension details, and sends an internal WhatsApp nudge to the assigned rep, so missed calls get chased down before the lead goes cold or the caller tries a competitor.
- No missed call sits without an owner for more than 30 minutes
- Reps get an internal nudge instead of discovering it later
- Callers who already got a callback are skipped automatically
Built for sales teams · call centers · support teams · small business owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
phone.aircall.ioin a real browser with your saved login - no setup, no API keys. -
1
Aircall - flag missed calls with no callback
aircall.io
WebRun opens Aircall to flag missed calls with no callback. - Open the Aircall call log and filter to missed calls
- Check whether a callback has already been logged for each one
- Keep only calls unanswered for more than 30 minutes
Done when Every stale missed call is identified with its caller and extension.
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2
Trello - create a follow up card
trello.com How to Automate Trello
WebRun opens Trello to create a follow up card. - Add a card to the Missed Calls board for each stale call
- Fill in the caller number, time, and the extension it rang
- Assign the card to the rep who owns that line
Done when Every stale missed call has an owned Trello card.
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3
WhatsApp - alert the rep
whatsapp.com How to Automate WhatsApp
WebRun opens WhatsApp to alert the rep. - Send the assigned rep an internal WhatsApp message with the card link
- Note how long the call has been waiting for a callback
- Never contact the caller directly, only the internal rep
Done when The rep has been nudged internally with a link to the card.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun text the person who called?
No. It only creates an internal Trello card and pings your rep on WhatsApp. The caller is never contacted directly by WebRun.
How does it know a call still needs a callback?
It checks the Aircall call log for an outbound call back to that number. If none exists after 30 minutes, the card is created.
What happens once the rep calls back?
The next run sees the callback logged in Aircall and skips that card, so the worklist only ever shows calls that are genuinely still open.
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