Automated BeyondTrust Access Request Chasing
Every morning, WebRun opens BeyondTrust, reviews privileged session requests and access reviews still sitting unapproved, creates a Trello card for each one with how long it's been waiting, and sends you a WhatsApp heads-up on the total backlog.
How do I clear a backlog of pending BeyondTrust privileged access requests?
WebRun reviews BeyondTrust every morning for privileged session requests and access reviews still unapproved, creates a Trello card for each one tagged to its approver, and sends you a WhatsApp heads-up on the total backlog. It never approves or grants access itself, only surfaces what is waiting and for how long.
- Pending requests get an owner and a wait time every morning
- Anything waiting over 24 hours is called out instead of sitting quietly
- No session activity or credential is ever read by WebRun
Built for identity and access management teams · security teams · IT admins · compliance officers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.beyondtrust.comin a real browser with your saved login - no setup, no API keys. -
1
BeyondTrust - review pending requests
beyondtrust.com
WebRun opens BeyondTrust to review pending requests. - Open BeyondTrust and review privileged session requests and access reviews
- Note which are still unapproved and how long each has been waiting
- Separate anything waiting more than 24 hours
Done when Every pending request is listed with requester and wait time.
-
2
Trello - queue each request
trello.com
WebRun opens Trello to queue each request. - Open the access requests board in Trello
- Create or update a card for each pending request, tagged to its approver
- Move anything waiting over 24 hours to the top of the board
Done when The Trello board reflects every pending request with its approver.
-
3
WhatsApp - send you the heads-up
whatsapp.com
WebRun opens WhatsApp to send you the heads-up. - Send you a WhatsApp message with the total pending count
- Call out anything waiting more than 24 hours by name
- Skip sending anything on days with zero pending requests
Done when You have today's pending backlog count in WhatsApp.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun approve or grant the access itself?
No. WebRun only surfaces pending requests and chases the approver. Approving or granting privileged access is always a manual decision a human makes in BeyondTrust.
Does it ever see the session's actual activity or credentials?
No. It only reads request metadata, such as requester, approver, and wait time, never session recordings or credentials.
What happens once a request is approved?
It drops off the pending list and its Trello card is marked complete the next time BeyondTrust shows it as approved.
Related templates
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