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Automated Mouseflow Frustration Session Handoff

Every morning, WebRun opens Mouseflow, scans yesterday's session recordings for repeated rage clicks, dead clicks, or abandoned form fields on the same page, creates an Airtable ticket naming the page and the pattern, and drafts a summary email in Gmail linking the recording, so the designer can watch exactly where visitors got stuck.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 Mouseflow find frustrating sessions
2 Airtable create the handoff ticket
3 Gmail draft the summary email
In short

How do I hand off frustrating Mouseflow session recordings to my designer?

WebRun scans yesterday's Mouseflow recordings every morning for repeated rage clicks, dead clicks, or abandoned form fields. Each pattern becomes an Airtable ticket, and a summary email waits in Gmail drafts linking the recording to the designer, so friction gets fixed with the actual session in hand instead of a secondhand description.

  • Designers get a linked recording instead of a vague description of a bug
  • Repeated friction gets caught the next morning instead of weeks later
  • Duplicate tickets are skipped so the board only shows what is still unresolved

Built for Product designers · UX researchers · Product teams · E-commerce teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.mouseflow.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Mouseflow - find frustrating sessions
    mouseflow.com
    WebRun in Mouseflow: find frustrating sessions
    WebRun opens Mouseflow to find frustrating sessions.
    • Open Mouseflow and scan yesterday's session recordings
    • Find sessions with repeated rage clicks, dead clicks, or abandoned form fields
    • Capture the page, the element, and the session link

    Done when Every session with a repeated frustration pattern has been captured.

  3. 2
    Airtable - create the handoff ticket
    airtable.com
    WebRun in Airtable: create the handoff ticket
    WebRun opens Airtable to create the handoff ticket.
    • Create a ticket on the UX issues board for each flagged pattern
    • Fill in the page, the element, and how many sessions show it
    • Skip a page that already has an open ticket for the same issue

    Done when Every newly flagged pattern has an open Airtable ticket.

  4. 3
    Gmail - draft the summary email
    gmail.com
    WebRun in Gmail: draft the summary email
    WebRun opens Gmail to draft the summary email.
    • Draft a short email to the designer describing the friction and linking the recording
    • Reference the Airtable ticket number
    • Leave the email as a draft. Never send it without review

    Done when A summary email is waiting in Gmail drafts for the designer.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.mouseflow.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Frustration ticket · Airtable
OutputWhat each run produces - A ticket per frustrating pattern with a linked recording, plus a drafted handoff email.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will the handoff email go out without anyone checking it?

No. WebRun only drafts it in Gmail. It waits for a person to review and send before the designer's inbox gets anything.

Does WebRun change our Mouseflow recording settings?

No. It only reads sessions Mouseflow has already recorded. Recording rules and tracked pages are never changed.

What counts as a frustration pattern worth flagging?

Repeated rage clicks, dead clicks, or abandoned form fields on the same element across more than one session, using the repeat count you set.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.