Never miss a Mercado Libre claim response deadline
Every hour, WebRun checks your Mercado Libre account for any new buyer claim, drafts a suggested response explaining what happened and leaves it unsent for you to review, adds the claim's response deadline to Google Calendar, and sends a WhatsApp alert so a claim never goes unanswered past its deadline.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I make sure I respond to a Mercado Libre claim before the deadline?
WebRun checks your Mercado Libre account every hour for new buyer claims, drafts a suggested response for you to review, adds the response deadline to Google Calendar, and sends a WhatsApp alert. Nothing gets sent without you, but nothing sits unanswered either, since the deadline and a starting draft are ready the same hour it opens.
- Every claim gets a calendar deadline the hour it opens
- A starting draft response is ready before you even open the claim
- Nothing gets sent to a buyer without your review
Built for Mercado Libre sellers · Latin America ecommerce sellers · marketplace customer service teams · small online retailers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
mercadolibre.comin a real browser with your saved login - no setup, no API keys. -
1
Mercado Libre - check for new claims and draft a response
mercadolibre.com
WebRun opens Mercado Libre to check for new claims and draft a response. - Open your Mercado Libre account and check for any new buyer claim
- Read the buyer's complaint and the order it relates to
- Draft a suggested response addressing the complaint and leave it unsent
Done when Every new claim has a draft response ready for review.
-
2
Google Calendar - add the response deadline
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to add the response deadline. - Add a deadline event for each new claim's response window
- Include the claim number and order details
- Remove the event once the claim is resolved
Done when Every open claim has a deadline on the calendar.
-
3
WhatsApp - alert you to respond
whatsapp.com How to Automate WhatsApp
WebRun opens WhatsApp to alert you to respond. - Send an alert naming the new claim and its response deadline
- Note that a draft response is ready for review on Mercado Libre
- Send nothing if there are no new claims
Done when You've been alerted about every new claim and its deadline.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it respond to the claim without me?
No. WebRun only drafts a suggested response and leaves it unsent on Mercado Libre. You review and send it yourself, or write your own.
How does it set the response deadline?
It reads the deadline Mercado Libre shows on the claim itself and adds that exact date to your calendar, so nothing is estimated.
What happens if I miss the WhatsApp alert?
The claim stays on your calendar with its deadline until it's resolved, so the alert is a heads up, not the only record of it.
Related templates
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